Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of 1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.Job Title:Real Estate & Customer Experience CoordinatorCompany:PrologisReal Estate & Customer Service Coordinator, SeattleA day in the lifeAs a Real Estate and Customer Experience Coordinator, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to customers in 25 Million square feet of industrial buildings in the Seattle Market. Our customer base is diverse and we're looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations. The ideal candidate thrives in a fast-paced, customer-centric environment, where they'll balance multiple priorities and respond to internal and external customer needs.Key responsibilities include:* Provide operational and communications support to enable the CET to dedicate more time to meeting their customers' needs.* Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET.* Coordinate and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution.* Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information.* Review and post monthly rent charges & enter work order tickets and process accounts payable in various programs.* Work with property manager (Real Estate & Customer Experience Mgr), maintenance technician, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues.* Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.* Coordinate customer and office eventsBuilding blocks for success* Requires a High School Diploma or General Education Degree (GED).* 3+ years of experience in administrative role, customer service, real estate or related field.* Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments.* Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through.* Good mathematical and analytical skills.* Proficient knowledge Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).* Positive, proactive work ethic and attention to detail.* Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.* Strong research skillsPreferred:* Valid driver's license and the ability to travel to muTo view the full job description