Work at Radformation

　　Cancer rates increase year after year, yet high-quality care is not universal. By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care.

　　We strive daily to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Our unwavering commitment is to deliver reliable, high-quality, automated solutions that allow clinics to standardized care for every single person in need.

　　We are looking for a highly motivated individual who has a passion for radiation oncology billing and enjoys a fast-paced environment. The full-time QuickCode Clinical Success Manager will bring their upbeat personality to this role to give presentations to clinics, solve problems on the fly with customers, and proactively call clinics to check in and hear feedback. The QuickCode Clinical Success Manager will help mentor clinics as they join the Radformation community to assist them in establishing the most efficient billing QA workflow and increase standardization. As the QuickCode Clinical Success Manager, you will develop relationships with clinics and incorporate feedback into redefining how to check for appropriate billing. With your clinical coding background, you will be able to teach and improve efficiency in Radiation Oncology clinics throughout the country.

　　Responsibilities

　　Demo, install, and train clinics on Radformation’s QuickCode automated billing QA software

　　Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team

　　Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics

　　Proactively check in with current customers to hear feedback and share new features

　　Host webinars to answer clinics’ questions and highlight features

　　Test new versions of the software to aid in development and quality assurance

　　Develop training materials to distribute to clinics

　　Research new coding guidelines and stay current as updates are released

　　On-site visits to clinics when permitted

　　Abilities

　　Enthusiastic about learning new technologies and sharing them with the healthcare community

　　Thrives with a busy schedule and constant learning environment

　　Excels at multi-tasking and managing multiple projects simultaneously

　　Enjoys listening to clinics’ needs and developing relationships with clinical leaders

　　Master of coding and radiation oncology clinical workflow

　　Ability to maintain a positive attitude in a fast-paced and ever-changing work environment

　　Strong organizational skills and ability to work independently

　　Highly motivated to help clinicians improve their workflow

　　Excellent communication skills, both written and oral

　　Non-judgemental personality and welcoming of ideas and feedback

　　Required Experience

　　Minimum 2 years of clinical experience in radiation oncology and medical coding

　　AMAC ROCC certified or equivalent

　　Strong critical thinking skills

　　Exceptional presentation skills

　　Positive attitude and a passion for excellence in patient care

　　Preferred Experience

　　5 years of clinical experience in radiation oncology and medical coding

　　Minimum 2 years experience with ARIA OIS

　　Customer service experience

　　Salary listed is in USD for US-based employees and will be commensurate with experience. Salary range will vary for international candidates and be commensurate with experience and geographical location.

　　What makes us so RAD?

　　We take care of our people!

　　Radformation offers top-tier medical, dental, vision care for employees and their families. Each role comes with stock options*, our 401(k) & employer match vest immediately and you'll never have to stress about taking the time you need with self-managed PTO. We support our growing RAD families with generous parental leave, along with additional part-time work to help transition back into the swing of things. We are a fully remote team and while we may be apart, virtual events, yearly retreats and a collaborative work environment keep us close and connected.

　　Cancer transcends any individual differences we may have. That's why at Radformation we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace and an affirmative action employer.

　　*Stock options are offered to US-based employees only.