48971BRReq No.:48971BRJob Description and Qualifications:

　　Job Description Summary

　　This position will operate, maintain and carry out Quality Control & trouble-shooting tasks related to laboratory.

　　Job DescriptionNature and Scope

　　The job holder is the Quality Control Operator who reports directly to Supervisor/Manager. The job holder will be working at Prai, Penang in maintaining Quality Control operation related tasks.

　　He/She must have high standard of safety and environmental awareness. A team player with effective communication skills and customer oriented. He/She shall demonstrate an on-going willingness to learn by keeping abreast of new developments in gases and chemical industries and is expected to perform under pressure and maintain good attendance and housekeeping practices.

　　The major challenge of the job is to maintain and ensure finished products meeting the required specification, assist in attending assigned complaint notification as an Investigator, and to ensure reliability of production Quality Control which is necessary to enable & assist the company to retain its present customers and acquire new business.

　　He/She must assist in Quality Control or Quality Assurance Improvement Imitative projects to maintain ISO compliance.

　　He/She must assist in implementing EHS Program in Basic Safety Process, job safety analysis, near miss report and adaptive preventive techniques for the department to achieve Safety KPI.

　　PRINCIPAL ACCOUNTABILITIES

　　Responsible for Quality Control in finished products. Proper segregation of finished products cylinders according to planning for order and stock.

　　Ensure that all QC required finished products being tested and inspected in accordance to operation manual & procedures, and compliance to ISO standards

　　Ensure all QC jobs are finished within the guaranteed lead-time. Should there be problem meeting the deadlines, She/he should inform the supervisor/manager. If there is any product analysis failure, the job holder shall communicate with the supervisor/manager in determining proper corrective action to be taken.

　　Assist supervisor/manager in timely management of customer complaints in the role of a complaint notification investigator and other quality non-conformance issues - both internal non conformance and external (customer complaints notification) by identifying root cause, taking corrective action, and standardizing new work procedures to prevent recurrence.

　　The job holder shall continuously assist the supervisor/manager as per below listed items :

　　Maintain calibration records for laboratory instrumentations in a timely manner. Ensure and maintain laboratory instrumentation in good operating mode. Communicate constantly with coworker as well as Production personnel seeking ways improving product quality and increase efficiency. Provide CI ideas for the respective department. Report APTs and Near Miss as per company procedures. Maintain daily clean desktop policy in QC related tasks, as well as in QC transactions in SAP. Maintain analytical required stock / raw material / standard gas in updated condition.

　　Participate, assist, and/or lead Quality Control or Quality Assurance Improvement Imitative projects to maintain ISO compliance.

　　Participate and assist in any internal audits and other quality control or quality assurance activities.

　　Participate, assist, and/or lead customer complaint resolution. Investigate customer complaints and non-conformance issues. Collect and compile statistical quality data. Analyze data to identify areas for improvement in the quality system. Develop, recommend and monitor corrective and preventive actions

　　Participate, execute, and/or lead continuous improvement projects to improve quality performance and optimize operating costs. Implement “best practices” where applicable

　　Comply with Management of Change work process and execution accordingly at all times.

　　Implement good manufacturing operations and positive attitude towards contributing in success of departmental goals.

　　Ensure that the incident rate in the plant is maintained at zero all the time, in terms of damage to assets and injuries to personnel.

　　Ensure good housekeeping is maintained.

　　Perform duties and tasks as directed by the supervisor/manager.

　　MINIMUM REQUIREMENTS AND QUALIFICATIONS

　　Minimum Diploma in Science /Engineering or equivalent

　　Preferably 1-2 years’ experience gas industry

　　Special skills, knowledge and techniques in analytical, and operating laboratory instrumentation (i.e. gas chromatograph experience is preferred)

　　Must be hands-on and possess strong troubleshooting skills

　　Able to act and make sound decision independently.

　　Good communication skills, good verbal and written English

　　Basic MS Windows Office and SAP knowledge.

　　JD ATTACHED

　　Job Title:Quality Control Technician (Open)Employment Status:Full TimeLocation:AS-MY-Prai Country:MalaysiaRegion:AsiaOrganization:Global Industrial GasesBusiness Sector / Division:Industrial Gases Asia