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QUALITY ASSURANCE MANAGER- ROCHESTER, MN
QUALITY ASSURANCE MANAGER- ROCHESTER, MN-March 2024
Rochester
Mar 29, 2026
About QUALITY ASSURANCE MANAGER- ROCHESTER, MN

  Morrison Healthcare

  Salary: Starting at $75k, D.O.E.

  Other Forms of Compensation: N/A

  Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

  Job Summary

  The Manager of Quality Assurance & Safety is responsible for developing and maintaining all QA and Safety programs. The Manager of QA & Safety will uphold the requirements for the FDA food code, customer specifications, and ensures the quality and safety of supplied goods. Must have strong knowledge of Preventive Controls for Human Food. This is located in Rochester, MN within an acute care setting. This position may require some travel.

  KEY RESPONSIBILITIES:

  Has strong communication skills, able to work closely with culinary, catering and operations.

  Leads associates, culinary and management with orientation and training

  Conduct Hourly Associate QA Orientation - new hire

  Conducts daily operations, food safety and safety inspections

  Has computer and app input skills, able to analyze data to determine areas of concern

  Review of Associate Handbook and Passport: Port of Call 7 - Food Safety and Sanitation

  Training sessions conducted as needed, attends preshifts meetings at the CCK daily

  Conduct Compass approved ServSafe training for Managers and persons-in-charge

  Provide one-on-one manager and associate training when working in units - as needed

  Identify specific food safety training modules to be conducted by unit managers each week

  Audits - Inspections - Reporting

  Review and evaluate corrective actions submitted by unit management for issues noted on any 3rd Party audit, self-inspection, quarterly QA audit, health inspections and client food safety audits

  Collect and track Monthly Food Safety Inspections (self-inspections) conducted by unit management

  Provide monthly summary report to VP and District Managers related to:

  Identify barriers to compliance and communicate guidance and solutions related to these issues

  Product Complaints and Reports of Foodborne Illness

  Inspections (self, third party or regulatory)

  Observe QA behaviors of management and hourly associates, provide one-on-one guidance and training as needed, and evaluate general unit-level standards compliance, including HACCP

  Provide technical guidance related to QA standards compliance to culinary and marketing personnel related to new and existing merchandising concepts

  Provide routine communication to unit managers related to issues of concern, best-practice, and policy changes

  Provide specific written operating procedures to unit managers, as needed

  Complaint Handling

  With the leadership of Corporate QA, aggressively react to reports of food-related illness, food-related injury, and product defects following identified complaint handling protocols

  Assist Corporate QA in facilitating investigations

  Qualifications:

  BA degree and/or 5 years relevant experience in hospitality or food service industry with quality assurance/food safety focus

  Culinary degree and Operations a plus

  Preferred skills:

  Fluent in English and Spanish

  Excellent verbal and written skills

  Proficient in all MS Office applications

  Knowledgeable with FDA Food Code

  Knowledgeable with State Retail Food Establishment Regulations

  Apply to Morrison Healthcare today!

  Morrison Healthcare is a member of Compass Group USA

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Associates at Morrison Healthcare are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Flexible Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Applications are accepted on an ongoing basis.

  Morrison Healthcare maintains a drug-free workplace.

  Req ID: 1269940

  Morrison Healthcare

  CHARRISSE FULLER

  [[req_classification]]

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