DescriptionTHE SALVATION ARMYSEATTLE SOCIAL SERVICESEmergency Supportive Housing Supervisor - HtH RedmondJoin a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.Use your administrative and social services skills as a Emergency Supportive Housing Supervisor!The Emergency Supportive Housing (ESH) Supervisor is responsible for supervisory responsibilities associated with program operations which include administrative duties, ensuring staff onboarding and on-going professional development. The ESH Supervisor will ensure Standard Operating Procedures are followed, assist in the development and implementation of residential programming activities, demonstrate a high level of leadership skills through sound judgement, execution of critical thinking skills and excellent customer service and help to create a safe, inclusive and welcoming community for residents, staff and neighbors. This position is under direct supervision of the Program Manager and receives daily access to supervisory support, with direct consultation available on complex matters.This position is full-time, non-exempt, and located in Redmond, Washington.Pay Rate: $27.40/hourDuties & ResponsibilitiesUnder direct supervision and coordination with the ESH Program Manager, duties will include responsibility for direct shift oversight and staff supervision.Demonstrates working knowledge of emergencyAssists with the monitoring, evaluation, and facilitation of changes in operational and administrative programs to ensure compliance with policy, contractual and regulatory requirements.Assist with daily program operations such as, wellness checks, food security activities, incident reporting, and the overall upkeep and cleanliness of the facility.Assists as needed in hiring assuring adequate coverage of permanent, temporary, and on-call staff.Provide direct supervision and training for direct reports.Assist Program Manager with the preparation and submission of reports, assigned.Attends and participates in all staffConduct regular ESH program staff meetings asAbility to conduct and oversee direct resident services.Provide policy and procedure guidance to direct reports.Ability to adhere to code of ethics and boundary setting.Provide supportive care to residents experiencing personalEducation & ExperienceHS Diploma or GEDMinimum of 1-year experience in public contact/customer service1 year of relatable supervisory experienceDemonstrates skilled training in basic Trauma-Informed Care, Mental Health First Aide, and conflictSix months or more of successful experience working in a shelter, transitional or permanent supportive housing setting.Washington State Driver's License required

　　The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insu