_About the Organization_: The Executive Office of Health and Human Services is the largest secretariat in state government and is comprised of 11 agencies and the MassHealth program. Our efforts are focused on the health, resilience, and independence of the one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth. The Executive Office of Health and Human Services services directly touch the lives of slightly more than 1 in 3 residents in the Commonwealth — some of our most vulnerable children, youth, adults, and elders. HHS provides access to medical and behavioral health care, substance misuse treatment, long term services and support, and nutritional and financial benefits to those with low incomes. We connect elders and individuals with disabilities with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support individuals who are developmentally disabled, mentally ill, blind, deaf or hard of hearing. __ _About the Role_: The QualityAssurance Analyst will join EOHHS-IT/DTA’s enterprise development team to support the Department of Transitional Assistance’s enterprise eligibility determination and case management solution called Benefit Eligibility and Control On-line Network (BEACON). The Quality Assurance Analyst performs system verification/validation to assure product quality and certify the final product before it is released to production. The Quality Assurance Analyst must be able to document test cases and test plans, perform test case execution (manual as well as automated), manage project bugs, report on bug remediation and work closely with project team and project management to achieve the organization’s objectives. The EHS-IT team supporting the Department of Transitional Assistance (DTA) within the Executive Office of Health and Human Services (EHS) is seeking a Quality Assurance Analyst. The person hired for this positionThe Quality Assurance Analyst should have system verification/validation experience to assure product quality and certify the final product before it is released to production.DTA’s enterprise eligibility determination and case management solution, Benefit Eligibility and Control On-line Network (BEACON), is built on a complex architectural framework. The person hired will be working closely with and will be reporting directly to the BEACON Quality Assurance Team Lead as well as working with broader EHS/IT teams supporting DTA. The primary work location for this role will be at 600 Washington St, Boston, Massachusetts 02210. The work schedule for this position isMonday thru Friday, 8:00AM to 4:00PM EST. // _Duties & Responsibilities_: * * Factor lessons learned into processes, templates, behavior management and improvement initiative. Provide required guidance to the quality assurance team and track the deliverables by driving the team effectively. * Design detailed and comprehensive test plans, test artifacts, and document all phases of the quality assurance process by analyzing system design documents, business requirement documents, and other project artifacts. * Prepare quality assurance documents according to by standards set by the EOHHS PMO, Application Security, SQA COE, and Business Operations, Adhere to EOHHS Security and Privacy Controls, including HIPAA, NIST 800-53. * Perform root cause analysis and prioritize issues as required to ensure future actions, and work with the project team for appropriate resolution and verification. * Conduct feasibility study to select a suitable automation tool and required add-ons by analyzing technical challenges. Do a proof of concept to estimate, prioritize automation activities to script functional and regression test cases. * Develop hybrid and data driven automation frameworks with selenium webdriver using JAVA, TestNG using Page Object Model (POM). * Support user acceptance testing and release management activities with business users and IT team members. * Integrate with existing CI/CD pipeline on project delivery. * Continuously develop and enhance automated test suites to improve efficiency. * Understand data requirements as they relate to enhancing/changing the business process or system. * Factor lessons learned into process, templates, behavior management & improvement initiatives. Provide required guidance to the quality assurance team and track the deliverables by driving the team effectively. *_Preferred Qualifications_: * Experience working with JIRA and TestRail. * Use database querying tools (e.g. Oracle TOAD) to run queries for data validation and meet agency’s reporting needs. Working knowledge of SQL. * Ability to efficiently work on multiple assignments simultaneously by prioritizing the daily work efforts. * Expertise in Agile testing methodologies. * Proven analytical and creative problem-solving abilities. * Excellent communication skills. _Education and Certifications_: * Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent Software Quality Assurance work experience. * Software Quality Assurance related certification preferred. _Pre-Offer Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori_._ Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theADA Reasonable Accommodation Request Form. For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4. First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Information Systems and Technology* *Organization: Exec Office Of Health and Human Services *Title: *Quality Assurance Analyst * Location: *Massachusetts-600 Washington Street Requisition ID: 23000DBB