Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG. AtCSG, you're more than your resume. We want your diverse perspective andunique background to help us enrich the work we do together. We believe thatby channeling the power of all, we make ordinary customer and employeeexperiences extraordinary. Channel the power of YOU and begin the journey tobecoming a CSGer.

　　What you'll do

　　The Project Manager (Customer Delivery Executive) has primaryresponsibility for managing and monitoring the implementation of assignedForte Payments programs and projectsEnsure successful completion of each initiative through detailed planning andorganizationDemonstrate a large span of influence, working across organization lines,while collaborating with varying levels of team members and leadershipincluding Director, VP and C levelPossess insight into the organization's vision and influence, translate,and manage activities that contribute to the accomplishment of this visionManage project/delivery P&L and delivery operational performance whilesharing responsibility for overall customer experience for designated accountsImplement new product, compliance or operational solutions/requirementsfor existing CSG Forte Payments partners and merchantsEnable revenue opportunities through increased customer retention and CSGForte Payments cost savings through waste reduction/eliminationPartner with internal stakeholders to align project plans and incrementaldelivery schedules with goals and objectsProvide metrics and reporting to ensure projects are on trackIdentify and mitigate risks and issuesLead matrix teams that span across multiple internal organizations likeProduct, Accounting, Sales, Account Management, and externalcustomer/vendor organizationsWork with CSG Forte Payments internal teams to ensure consistent messaging tocustomers and help gather the voice of the customer information to continue toevolve our product and solution offerings

　　You should have

　　Research shows that candidates from underrepresented backgrounds often don'tapply for roles if they don't meet all the criteria. Remember, you are notsolely your resume. Give your transferable skills the chance to tell the fullstory. Channel the power of YOU and apply to explore the possibility we'rethe perfect fit.

　　Bachelor's degree in Business Administration, Marketing, relatedfield, or equivalent experienceProficiency in English in a business environment3+ years of experience managing projects and/or service delivery in apayments or fintech environment2+ years of leadership experience with demonstrated success building andleading support and delivery teamsExperience with PowerApps, Power BI and MS Office products

　　Who will love this job

　　A trusted team player - you know how to connect and communicate with youraudience(s) around the world and create safe environments to voice diverseopinions, foster diversity and belonging and above all treat people withrespecA growth driver - you have a mindset that anticipates and adapts to changingneeds and can bring partners together to contribute and work toward a sharedvisionA game changer - you dream big and push the limits of what's possible toimprove for yourself and othersAn analyzer - you enjoy making sense of data, finding resolutions to makemeaningful recommendationsA strategist - you're curious and find inventive ways to implement ideasthat lead to business simplification outcomes and solutions

　　Perks & Benefits

　　Work from Home, in-office, or hybridFlexible Paid Vacation, 2 days of Volunteer Time Off per Year, and HolidayTime OffImmediately vested 5.5% 401(k) matchAnd so much more!

　　View More Benefits

　　If you would like to be considered for employment opportunities with CSG andneed special assistance due to a disability or accommodation for a disabilitythroughout any aspect of the application process, please call us at 1(402) 431-7440 or email us at [email protected]. CSG providesaccommodations for persons with disabilities in employment, including duringthe hiring process and any interview and/or testing processes.

　　Our Story

　　CSG empowers companies to build unforgettable experiences, making it easierfor people and businesses to connect with, use and pay for the services theyvalue most. For over 40 years, our technologies and people have helped someof the world's most recognizable brands solve their toughest businesschallenges and evolve to meet the demands of today's digital economy.

　　By channeling the power of all, we make ordinary customer and employeeexperiences extraordinary. Our people [CSGers] are good people who arecommitted to doing good work. We're high on respect and low on ego, makingus an easy company to do business with and a best place to work. We cultivatea culture based on integrity, innovation and impact across all ourlocations, so our people show up as the most authentic version of themselves