Ability to obtain clearance | 150000-180000 per year | Washington, DC, USA | Salary | Full Time

Desired Experience

Manage up to 15 personnel on an IT support program

Experience with Research, Data, Cloud Migration, various IT and Communications projects

Performing gap analysis and trend analysis

Determining operational objectives of business requirements

Evaluating existing or interfacing systems and provide analysis and recommendations on whether interfaces should be continued or be functionally subsumed

Identifying modifications and improvements to enhance efficiencies and performance of existing system features

Identifying core business needs and decompose and document in concepts of operation, briefings and project schedules

Documenting business rules and construct use cases and workflow diagrams as needed

Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project and task goals and presenting material to senior

Government officials and proficiency in the use of Microsoft Office applications

Demonstrated experience in conducting business and technical analysis by facilitating working group sessions and engaging working group members in order to understand and document customer stakeholder functional and technical needs

Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes

Demonstrated experience in automating workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool, i.e. ServiceNow ITSM and ITBM modules

Thorough knowledge of organizational development methodologies

Experience facilitating work sessions, mentoring project managers or other staff, and conducting training sessions

Experience developing or revising procedures, templates and other related documentation as a result of research, interviews, and work sessions

Experience in articulating functional and technical needs to provide support with the liaison between functional stakeholders and the engineering/development teams

Demonstrated experience in assessing customer current business processes and functions and make recommendations for improved functional services

Tools:

MS Office Suite (Outlook, Word, Excel, PowerPoint)

Microsoft Office Visio 2016

Microsoft Office Project 2016

MS SharePoint 2016

MS Power BI

ServiceNow

General Skills

Key coordinator/team lead between multiple project teams. May work independently and supervise junior staff.

Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project, and task goals and presenting material to senior Government officials

Experience facilitating work sessions, coaching/mentoring team members or other staff, and conducting training sessions

Providing meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document and distribute meeting minutes, and track actions)

Exceptional organizational skills with the ability to coordinate multiple work streams, multi-task and work well under tight deadlines

Strong interpersonal skills and proven experience in building partnerships with business and technical stakeholders as applicable

Flexibility is a must, as well as the ability to work in a collaborative team environment

Self-starter with ability to perform and lead work independently

Participate in project planning and schedule development/maintenance activities

Having the ability to working through a backlog of client requirements

Providing Weekly and Monthly Status Reporting

Support other PMO tasks as assigned

Qualification Requirements:

Minimum of eight (8) years of experience and demonstrated capacity in the delivery of the services similar in nature, scope and complexity to this program.

SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.