Job Location: onsite in Pryor, Oklahoma
The Data Center Project Manager (PM) is responsible for managing all aspects of the projects assigned in terms of revenue value and complexity. The PM has ultimate accountability for the successful delivery of assigned projects within our hyper-scale data center customer base, where success is defined as on schedule, on budget, within the approved scope, and with a high degree of quality. The PM is the main point of contact with the client and is responsible for customer satisfaction on assigned projects. In this role, the PM is responsible for project revenue forecasting, profitability, cost, quality, and schedule. Additionally, having a consultative approach to the client is required.
Essential Functions:
Overall leadership, direction-setting, delegation, and decision making for the onsite data center team.
Follow PMO standards and methodologies for project cost and price budgeting, forecasting and controls.
Be the onsite point of contact to lead the data center build project.
Ensure success of the project by making key decisions and balancing workload.
Develop and execute consistent and repeatable runbooks, processes, and tools.
Be able to track to a Balanced Scorecard with critical KPI's.
Establish and maintain strong relationships with the client leadership team.
Project Manager with data center experience pertaining to structured cabling (OSP, ISP, BMS) having worked with Hyper-scalers (large-scale data center deployments) and/or General Contractors.
Alternatively, we are open to a Project Manager with telecom or electrical experience or similar scope within the data center level and is coachable - the key for people with this background is the ‘scale’ of experience .
Knowledge, Skills, Abilities
Accountability - Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs and performs one’s job with broader goals in mind. Looks beyond the requirements of one’s own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization’s success.
Customer Focus - Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when acting, setting policies or carrying out one’s own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.
Business Acumen - Interprets situations and events from a business standpoint to make decisions that are consistent and congruent with the organization’s strategic direction and goals. Demonstrates the ability to use technology to enhance decision making and provide cost-effective organizational and management tools. Aligns policies for a consistent and united business approach. Increases cooperation and communications between departments.
Decision Making - Makes good decisions using a combination of analysis, knowledge, experience, and judgment. Analyzes and distinguishes core problems by looking at the symptoms. Resolve key issues behind major problems in the short term while developing and executing long term solutions. Has a strong record for making decisions that are correct and accurate. Applies strategies to implement effective decision-making during crises.
Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others.
Education & Experience:
Bachelor’s degree in computer science, Information Systems, Business or related field, or equivalent, relevant experience.
Minimum of 5 years Project Management/Customer Care experience within the telecom services industry.
Area of study / degree: BA, Project Management, Engineering, IT or business is desired but not required
Certifications preferred: PMP, RCDD, DCDC
Experience managing large-scale / hyperscale data center implementations as a Project Manager pertaining to structured cabling (OSP, ISP, BMS)
Experience working with General Contractors and other trades preferred.
Ability to work effectively across many internal functional groups to optimize product offerings, create a seamless internal and external customer experience and resolve issues.
Proven ability to leverage knowledge of market and industry trends and translating to recommending and implementing process and efficiency improvements.
End-to-end process thinker, with proven experience in leading change within an organization and understands how change affects employees and utilizes strategies to reduce risk.
Strong experience handling employee issues and making sound judgment decisions in this area.
Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud-based technology systems.
Consulting experience a plus
SAP user experience a plus
Same Posting Description for Internal and External Candidates
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