Job Family: Customer Services

　　Req ID: 403779

　　Pioneering in America, from the first mile to the last. This is what drives us.

　　For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

　　Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

　　Position Overview:

　　Siemens Mobility is a global leader in electrical engineering and electronics. By uniting innovative technology and the expertise of hard-working people, Siemens is able to bring to market the most comprehensive range of new ideas and innovations for Rail Vehicle Refurbishments. Siemens Rolling Stock Customer Service focuses on the design, systems integration and refurbishment of light rail vehicles, locomotives, coaches, and trainsets.

　　We are seeking to fill a Project Manager – Accident Repairs position that will be responsible for completing Rolling Stock Customer Service projects ranging from $1M to $12M in value and durations from 4-18 months. Specifically, this role is to lead Light Rail vehicle and truck accident repair projects.

　　The Project Manager will be the key participant during the projects' execution and is responsible for various work packages within the main project execution during phases including proposals, planning, design, procurement, manufacturing, commissioning, and customer acceptance. Duties include directing resources in a matrix structured organization, while meeting goals for customer satisfaction, cost, schedule, and quality. The Project Manager will have communication to internal and external customers for aspects related to the assigned working packages of the project. This position reports to the Head of Accident Repairs Segment of Customer Services.

　　What your day-to-day will look like:

　　Planning and execution of all operation goals and tasks established for the project.

　　Proactively handle the assigned working packages such as contractual work, document control and participate in design meetings with the customer.

　　Lead internal meetings and supervise action items with internal partners for the assigned working packages.

　　Lead customer meetings and negotiations for changes in scope, cost and schedule and take minutes of the meeting with action items.

　　Supervise and control project scope, schedule, budget, risks and work that support business goals in collaboration with senior management and partners.

　　Effectively communicate and handle work package and sub-project expectations to team members and customers in a timely and clear fashion.

　　Coordinate the collaborative work between different Siemens entities to deliver a complete integrated product which fulfills the customer requirements for a contract including both rolling stock and customer services scope.

　　Develop and deliver monthly project reports, customer progress reports, customer change proposals, and presentations to management and internal / external customers.

　　Identify and resolve issues/conflicts within the project team.

　　Support customer sales channel activities.

　　To thrive in this role, you have:

　　Bachelor's degree in Engineering (Mechanical preferred) or Business related,

　　Minimum 3 years’ experience leading small to medium projects (preferred manufacturing),

　　Excellent technical, verbal, and written communication skills; well demonstrated presentation skills,

　　Ability to handle multiple activities in an exciting fast paced environment

　　Some travel required – 5-10% (Domestic)

　　Setting you apart from others would be a Mechanical Engineering degree with 5 years of project management experience in a manufacturing setting with PMP or PM@Siemens certification.

　　Why you'll love working for Siemens!

　　Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

　　We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

　　We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

　　We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

　　Solve the world's most significant problems – Be part of exciting and innovative projects.

　　Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!

　　Employee perks and discounts in addition to our 401k match and generous Paid Time Off

　　Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Sacramento, CA is $132,400-$178,600 and the annual incentive target is 10% of the base salary . The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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