We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The Opportunity

　　The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Project Manager with the resources to solve critical problems for the future of our business, which is why we need you.

　　Role Summary:

　　Manage successful delivery of business critical projects within the company (e.g. product launches, operational improvements, Regulatory/Compliance, System migration)

　　Contribute to improvement and strengthening of project governance and service quality to the business

　　Contribute to Manulife’s digital transformation through CX/DX related initiatives

　　Job Descriptions:

　　Lead cross-functional project teams to deliver business critical projects

　　Drive decisions regarding project priorities/business requirements to manage project scope, budget, resources and delivery risks

　　Ensure quality of deliverables and compliance with internal procedures and policies

　　Build & maintain working relationships with IT and business stakeholders for project control

　　Contribute to improving the overall service level of the PPO(Portfolio & Project Office) to the business

　　Manage project schedule and create deliverables in a timely manner

　　Requirements:

　　Experiences (must have):

　　5 or more years in the insurance industry (Life preferred)

　　3 or more years experience managing business critical projects end to end (experience across PMLC and SDLC)

　　Past experience specifically managing large scale programs or projects

　　Past experience specifically managing CX improvement, other strategic projects and core operation business in life insurance company preferred

　　Skills & Competencies (must have):

　　Thorough understanding of insurance products and insurance operations

　　Possesses excellent leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff

　　Strong planning and organization skills with the ability to adapt to changes + ability to manage budgets and resource capacity

　　Excellent communication skills (verbal, written, presentation)

　　Team player, self-motivated, confident and results-driven

　　Proficient in project management tools, templates and project life cycle

　　Past experience managing some migration projects of system platform in life insurance company preferred

　　Bilingual in English (Fluent/Business-level) and Japanese (Native/Fluent)

　　Other Qualifications (public certifications, etc.):

　　Insurance related certification (FLMI, SEIHO KOZA) preferred

　　Project Management certification preferred (PMP, Prince2)

　　Understanding of Agile & DevOps practices as applied to project management

　　Over time:

　　10-30 hours/month.

　　Salary:

　　Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

　　Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

　　Working Hours:

　　Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available)

　　Benefits:

　　Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

　　Holidays/Vacations:

　　Saturdays and Sundays

　　National Holidays

　　Year-end and new year holidays (December 30, December 31, January 2 and January 3)

　　Annual Paid Holiday

　　For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

　　Location:

　　Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

　　What motivates you?

　　You obsess about customers, listen, engage and act for their benefit

　　You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

　　You thrive in teams, and enjoy getting things done together

　　You take ownership and build solutions, focusing on what matters

　　You do what is right, work with integrity and speak up

　　You share your humanity, helping us build a diverse and inclusive work environment for everyone

　　Our commitment to you

　　Our mission; to be a part of making Decisions Easier and Lives Better

　　A leadership team dedicated to your growth and success

　　A bold ambition and set of goals to be a leader in driving transformation in our industry

　　Our best. Every day.

　　Learn more about opportunities with us at jobs.manulife.com

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .