Position at Franklin Energy

　　COMPANY SUMMARY

　　As a combined organization, Franklin Energy and AM Conservation Group isundertaking what is perhaps the central challenge of our times - to help drivethe transition to net-zero carbon economies while ensuring that no workingfamilies, businesses, or local communities are left behind. To do that,we are the utility industry's top provider of turn-key energy efficiency andgrid optimization programs and products, all of which contribute to reducingcarbon and waste and, at the same time, free-up resources for creatingmore innovation investment and jobs. With over 26 years in business, we havemore than 1,300 experts across the United States and Canada, withwarehouses on both coasts. The organization's integrated in-house servicesprovide deep personalization and insights, helping energy partners achievetheir carbon-reduction and energy productivity goals.

　　We believe the organization's most "precious resources" are its people.We pledge a relentless pursuit to embody a culture that acknowledges,recognizes, and infinitely seeks to understand the unique differences of itspeople. We are committed to creating employee experiences that continuallyattract and embrace a multiracial, multicultural, and multigenerationalworkforce that promotes outstanding performance and mirrors our diversepartnerships, clients and communities we serve.

　　POSITION SUMMARY

　　This position is responsible for providing support to Outreach team members,ensuring that information is accurate, files are maintained and continuouslyreviewed, and continuous communication with business contacts is provided.This position is additionally responsible for managing customer grantprocessing, informing energy advisors of expiring grants and applications,and assisting customers and clients.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　This list of duties and responsibilities is not all-inclusive and may beexpanded to include other duties and responsibilities, as management maydeem necessary from time to time.

　　*

　　Coordinate with Energy Advisors to ensure proper organization of files,paperwork, and data entry as well as communication to the business contacts*

　　Assist customers with understanding how to participate in programs, how toget project incentives, and coordinating paperwork and applications*

　　Maintain, update, and add entries to the program databases accurately.This may require contacting clients and trade allies*

　　Establish proper organization and maintain a proper project file system*

　　Help maintain and update additional program spreadsheets relating to projecttracking and scheduling of work*

　　Assist trade allies and customers to ensure they have the correctinformation and marketing materials to promote the energy efficiencyincentives*

　　Provide assistance with customer service, scheduling and other issues asneeded*

　　Answer the telephone and assist with mailing materials when needed*

　　Follow up with customers or Trade Allies to obtain information forincomplete applications*

　　Review project applications and documentation to ensure completeness andadherence to program rules and requirements. Communicate incentive changes anddisqualifications to customers and Trade AlliesPOSITION REQUIREMENTS

　　Education and Experience

　　*

　　High School diploma or equivalent required*