Project Advisor : Software Asset Management
General information
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JobID
13928
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
25%
Workplace Type
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
Senior Software Asset Management Analyst will be joining our IT Asset Management department that supports the Enterprise Service Management Office in Tech Services. In this role, you will design, architect, implement, and oversees software asset inventory processes and procedures. You will ensure all IT teams are equipped with proper resources (training, tooling, reporting, etc.) to deliver a successful software asset management practice throughout all stages of the inventory's lifecycle. You will work alongside other experienced Asset Managers and will be responsible for advising on software asset management processes, policies, procedures, CMDB taxonomy and technology to address regulatory, operational, and reporting requirements for managing and administering software products.
As a SAM Analyst, you will bring value to our company by understanding the needs of the business, anticipating future needs, and executing on efforts to fulfill the needs while providing an inspiring, transformational experience.
This position will be filled to work at any Jack Henry office locations or Remotely within the U.S.
This position has a salary range of $83,946-$140,000 based on experience and location.
What you’ll be responsible for:
Ensure accurate lifecycle management of Software Products and Applications while maintaining and continuously improving the processes.
Ensure the completeness & accuracy of data coming into & out of the asset management system:
Perform routine tests on completeness & accuracy of various software related components.
Work with data governance owners to ensure issues with source system data is reported & corrected.
Design and test SAM tooling features
Ensure proper processes are defined to support overall operational activities.
Ensure data and tooling limitations are clearly communicated to & understood by downstream users.
Oversee purchase history and work with appropriate teams to decrease spend:By supplier.
By asset class.
Develop key partner relationships in conjunction with the Supplier Relationship Management leads.
Assist with activities to define, deliver, and oversee the software asset management roadmap.
May perform other job duties as assigned.
What you’ll need to have:
Minimum of 6 years' experience working in asset management, software license compliance and/or configuration management.
Experience with ITIL v.4 Framework.
Experience with ITAM & ITSM toolsets (e.g., ServiceNow, Cherwell).
Experience with data manipulation (MS Excel).
Experience in managing service partner's and suppliers including contracts.
Outstanding interpersonal skills, including collaboration, communication, relationship building, and negotiation.
Ability to apply sound judgement to make difficult and complex choices in a fast-paced environment.
Ability to travel up to 25% to attend JHA meetings, trainings, and/or professional conferences.
What would be nice for you to have:
Bachelor’s degree in Business, Management, IT, Computer Science, Telecommunications, or Network Engineering.
CHAMP, CSAM, CITAM certifications.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun."We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.We demonstrate our commitment by offering outstanding benefit programs (https://jackhenry.avature.net/careers/LifeAtJHA) to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site (https://discover.jackhenry.com/corporate-responsibility) to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.