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Programme Manager, Transport Operations Management (TOM)
Programme Manager, Transport Operations Management (TOM)-March 2024
London
Mar 28, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Programme Manager, Transport Operations Management (TOM)

  Description

  As a Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

  Key job responsibilities

  Create innovative solutions using data and research to address wider challenges in your organisation.

  Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations.

  Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish.

  Enhance operational performance on every programme in partnership with your stakeholders.

  A day in the life

  As a Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan.

  Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

  About the team

  Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

  We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

  We are open to hiring candidates to work out of one of the following locations:

  Coalville, LEC, GBR | London, GBR

  Basic Qualifications

  A degree

  Relevant experience communicating with and influencing a range of different stakeholders including senior management

  Relevant experience in managing large-scale programmes or projects

  Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

  Python & SQL query building experience

  Preferred Qualifications

  Advanced or master's degree

  Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification

  Relevant experience working in a supply chain, logistics, or operations environment

  Experience in conceptualising and implementing operational or supply-chain management improvements

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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