Home
/
Comprehensive
/
Program Support Specialist
Program Support Specialist-March 2024
Washington
Mar 28, 2026
About Program Support Specialist

  Summary This position is located in the Office of the Secretary, Hearings and Information Division. Responsibilities As a Program Support Specialist, your assignments will include organizing and maintaining official records for the organization. Reviewing, processing, and distributing incoming correspondence, requests, and other official Commission mail; processing Commission notices; creating and maintaining office memoranda and correspondence tracking systems; processing surety bonds submitted in section 337 investigations; tracking, ordering, and maintaining office supplies; ensuring compliance with all requirements for gaining access to and handling confidential business/business proprietary information; preparing responses to requests for confidential treatment, as well as responses to requests for information; submitting pertinent investigative documents to EDIS (Electronic Document Information System) for incorporation in the official record; and providing administrative support in all aspects in the Hearings and Information Division.? Requirements Conditions of Employment Qualifications You must meet all the requirements below by the closing date of the announcement and they must be clearly identified in your application, resume, or supporting documents. This includes any general and specialized experience, education, and/or selective placement factors mentioned. These are used to determine if you possess the knowledge, skills, and/or abilities to successfully perform in this position. BASIC REQUIREMENT To qualify at the GS-09 level, you must have one-year of specialized experience equivalent to the GS-07 grade level or comparable pay band in the Federal service or equivalent experience in the private sector which has equipped you with the particular knowledge, skill, and abilities to successfully perform the duties of the position. Typically we would find this experience in administrative office work such as: demonstrated knowledge and expertise in the use of EDIS or a similar electronic docketing system; preparing Federal Register notices or similar documents for publication; processing surety bonds submitted in investigative proceedings; answering general inquiries from customers regarding the work of an office; keeping senior staff informed on the status of items; answering questions on the procedures and/or functions of an organization; exercising discretion and use of tact and diplomacy in accomplishing work; preparing a variety of correspondence which required formatting, editing, and ensuring proper punctuation and grammar; preparing reports using advanced computer software, such as spreadsheets, Power Point presentations, importing graphics into text, adding boxed explanatory text to graphics, etc.; organizing and maintaining record systems, including automated tracking systems; and preparing draft documents with attention to detail, including drafts based on verbal instructions and drafts based on examples. At this level, your work must have been accomplished independently, with responsibility for proposing solutions to problems. Your resume must clearly document this experience. or master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related To qualify at the GS-11 level, you must have one-year of specialized experience equivalent to the GS-09 grade level or comparable pay band in the Federal service or equivalent experience in the private sector which has equipped you with the particular knowledge, skill, and abilities to successfully perform the duties of the position. Typically we would find this experience in administrative office work such as: demonstrated knowledge and expertise in the use of EDIS or a similar electronic docketing system; preparing Federal Register notices or similar documents for publication; processing surety bonds submitted in investigative proceedings; answering a variety of inquiries from customers regarding the work of an office, which required researching the status of items, procedures and/or functions of an organization; exercising discretion and use of tact and diplomacy in accomplishing work; preparing a variety of correspondence which require formatting, editing, and ensuring proper punctuation and grammar; preparing reports using advanced computer software, such as spreadsheets, Power Point presentations, importing graphics into text, adding boxed explanatory text to graphics, etc.; organizing and maintaining record systems, including automated tracking systems; and, multi-tasking including responsibility for a variety of topics and issues. At this level, your work must have been accomplished independently, and required the development of procedures, guides and/or templates in accomplishing work. Your resume must clearly document this experience. Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education GS-9: To substitute education for specialized experience, you must possess a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related; or you may combine specialized experience and graduate level education which totals at least 100 percent. (school transcript required by closing date) FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Surplus or Displaced Federal Employees: The Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) Programs are available to federal employees that qualify. Those eligible for these programs are granted special priority selection rights. To be considered, you must be deemed well-qualified by receiving a score of 85 or higher. If you are a federal employee claiming CTAP/ICTAP, you must provide the documents listed under the Required Documents section to verify your eligibility. Also, you must indicate in your application that you are applying as a CTAP or ICTAP eligible. For additional information regarding CTAP/ICTAP, please visit: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you are registered with the Selective Service or are exempt under Selective Service regulations. For additional information concerning Selective Service requirements, please visit http://www.sss.gov/. Severely disabled persons program information: http://www.opm.gov/disability/People with disabilities.asp Cover page to fax paper application - OPM Form 1203fx: http://www.opm.gov/forms/pdfimage/opm1203fx.pdf Self-assessment questionnaire: : https://apply.usastaffing.gov/ViewQuestionnaire/12237001 Vacancy ID number: DE-24-015-SP Reasonable accommodations: This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the contact listed on the vacancy announcement. The decision to grant a reasonable accommodation is made on a case-by-case basis. Verification of information: Any information claimed on your resume and in application materials, such as education, credentials, employment history, etc., will be verified as part of the security clearance process.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Porter, Sales
AutoNation Hyundai Savannah Position Overview The Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What
LPN, Home Health Full Time
Become a part of our caring community and help us put health first As a Home Health LPN , you will: Provide professional nursing services under the direction of a RN in compliance with the state's Nu
Inside Acct Exec-Bus-Outbound
Inside Acct Exec-Bus-Outbound - ( 24000165 ) Description *This position is a work from home opportunity and can be filled remotely anywhere within the country. Are you ready to join a growing Telecom
Senior Principal Engineer - Compute
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing,
Registered Nurse
330 E Beltline Ave NESuite 210,Grand Rapids,Michigan,49506-1267,United States of America Registered Nurse - Home Hemodialysis We are looking for a self-motivated, organized individual who is passiona
OPERATIONS ASSISTANT MANAGER
Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexib
Director, Supply Chain
Ensuring Chart’s Success… “Cooler Together” - Chart’s principal focus is the design and fabrication of cryogenic equipment; so that’s how we got our “Cooler By Design®” tagline. Of course, we think t
Clinical Dietitian I
Job Description The Clinical Dietitian I provides overall nutrition care to patients and is considered an entry-level role. Assures that the nutritional needs of the individual patients are being met
Principal Network Engineer Dallas or Detroit metr
Principal Network EngineerThe Network Engineer is responsible for managing, designing, and improving Comerica's enterprise network. He or she will assist network architects with design and implementa
Service Coordinator - SERVI019701
DH Pace Company, Inc., is seeking to hire aService Coordinator forourDenver, COlocation, who will effectively coordinate field employees inorder to provide service to the customers satisfaction. If y
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved