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Program Supervisor - CBRA
Program Supervisor - CBRA-March 2024
Seattle
Mar 28, 2026
About Program Supervisor - CBRA

  Overview

  Full-time position starting at $26.32 - $29.28/hr (D.O.E) withCOMPETITIVE BENEFITS INCLUDE:

  Medical, Dental, Vision, Life Insurance and Long-Term Disability

  Health Savings Account and Flexible Spending Account

  Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday

  CCS/CHS 403(b) Employee Saving Plan

  Employee assistance program

  Program Description

  The Community Behavioral Health Rental Assistance (CBRA) program provides a long-term rental subsidy for households with behavioral health conditions. When combined with programs offering long-term supportive services provided by our partners, highly vulnerable persons with complex behavioral health needs have opportunities to live independently in communities of their choice. This program will coordinate with supportive service partners, complete eligibility screening, enrollment, support housing search and process rental subsidy payments.

  Position Description

  The Program Supervisor is responsible for day-to-day operations of the CBRA team, ensuring case managers are adhering to program best practices and complying with the requirements of the organization and the grant. The Program Supervisor is also responsible for ensuring that expenditures, enrollments, and outcomes are properly reflected in the database. This position will be responsible for the oversight of 2 case manager positions reporting to this position.

  Responsibilities

  Supervision of Housing Case Managers:

  In coordination with the Program Manager, screen applicants, interview and hire Housing Case Managers.

  Train and supervise Housing Case Management staff (2 positions).

  Oversee Housing Case Management staff professional development and ongoing training.

  Provide regular and consistent performance reviews for Housing Case Managers.

  Ensure proper reporting of program data and monitor achievement of expected goals

  Develop and support a positive, team-oriented work environment.

  CBRA reauthorizations are completed and entered in a timely fashion.

  Program Operations:

  Assist in the quality improvement process that includes: data quality, contract compliance, file reviews, HMIS management reports and other system management reports and make recommendations to improve service delivery to clients, provider community and funders.

  Ensure client records are kept in accordance with agency standards amongst their program.

  Build and maintain effective relationships with program partners.

  Financial Responsibility:

  Review and approve Accounts Payable forms.

  Assist case managers in accurately requesting and documenting purchases and credit card expenses

  Support Program Manager in monitoring the overall program budget and in any course corrections which need to be made.

  General Responsibilities:

  Observe/follow confidentiality guidelines and client privacy.

  Maintain accurate record of hours worked and submit timesheets on schedule.

  Attend agency trainings as required.

  Participate as team member in staff and supervisory meetings as required.

  Perform other job-related duties as assigned.

  Job Conditions

  This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.

  Physical and Mental Acuity Requirements

  The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.

  Able to speak clearly in person and on the telephone.

  Able to hand write legibly.

  Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.

  Able to sit for sustained periods of time.

  Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.

  Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.

  Ability to prioritize multiple tasks, and to work independently and as a team member.

  Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.

  Regularly able to perform duties as assigned.

  Able to make independent decisions and apply sound judgment in performing job duties.

  Qualifications

  Minimum Qualifications

  Bachelor’s degree in social services or a related field, equitable experience in social services.

  At least 2 years of experience in direct provision of social services, preferably with homeless families.

  Experience working with and understanding of data management systems.

  Understanding of problems homeless families often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.

  Understanding of barriers for homeless immigrant and refugee families.

  Strong collaboration skills.

  Excellent written and oral communication.

  High level computer software skills, with ability to maintain and use complex client software systems.

  Commitment to working within the mission, goals and values of Catholic Community Services.

  Preferred Qualifications

  Master’s degree or higher in Social Work or a related field.

  One year supervisory experience.

  Fluency in second language that is spoken by a substantial number of King County Families.

  Subsititute Qualifications

  A combination of education/training, and documented knowledge/skills and experience may in some cases substitute for the BA requirement.

  Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

  Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

  Job LocationsUS-WA-Seattle

  Posted Date1 week ago(1/19/2024 5:53 PM)

  Job ID 2024-7523

  of Openings 1Category Social Services/Direct Client Services

  Min USD $26.32/Hr.

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