If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

　　This position will report to the Assistant Director for Refugee Pre-Arrival Services and will support the Pre-Arrival Services Unit in leading the development of a strong foundation for the successful placement of refugee clients throughout the Global Refuge network. As a core function of the Department of State Bureau of Populations, Refugees and Migration's (PRM) Reception and Placement program, this work will be conducted through accurate, timely, and responsive technical processing of family reunification petitions, conducting training for the Global Refuge network and traveling to heavily impacted program sites to support with application filing.

　　Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

　　Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

　　medical, dental, vision available the first day of employment,

　　professional development, tuition reimbursement,

　　generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

　　12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

　　company 403(b) contribution of 3%, an additional 7% match which vests immediately,

　　Family Building benefits for reproductive procedures, adoption/foster care assistance, and

　　an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

　　At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

　　DUTIES

　　Manage the completion of timely and accurate family reunification processing activities as required in the PRM Reception and Placement Cooperative Agreement

　　Research and respond to inquiries about Global Refuge cases and Family Reunification petitions.

　　Track and document family reunification program activities to support program planning, including through data analysis.

　　Synthesize and analyze family reunification patterns to note any significant issues and work towards finding solutions to overcome challenges as they arise.

　　Act as a Subject Matter Expert for the IRIS database team in developing Family Reunification functionality and troubleshooting technical issues with the system.

　　Train affiliate staff on eligibility and filing requirements for Family Reunification Petitions.

　　Develop and present professional training modules and live webinars for the network on family reunification topics.

　　Travel to network sites to conduct family reunification workshops and sprints in person, in heavily impacted areas.

　　Liaise directly with the Refugee Processing Center (RPC), Resettlement Support Centers (RSCs), and affiliate partners.

　　Provide support and technical assistance to the network on Family Reunification, including managing support email inboxes.

　　Manage family reunification training materials and resources for the network on Global Refuge's extranet.

　　Cross-train and provide support for other pre-arrival work, as needed by the supervisor.

　　Additional duties as required.

　　QUALIFICATIONS

　　An undergraduate degree is required, or a minimum of 2-3 years of related work experience with the Department of State's Reception and Placement Program, is preferred.

　　Experience completing family reunification petitions, is strongly preferred.

　　Excellent MS Office Suite skills, particularly in Word and Excel, are required.

　　Excellent oral and written communication skills.

　　Ability to collect, organize, analyze, and disseminate significant amounts of information and data points with attention to detail and accuracy while adhering to compliance standards.

　　Ability to work independently while demonstrating flexibility to adapt to the needs of the team.

　　Experience with and commitment to working in a fast-paced and diverse work environment.

　　Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.

　　Ability to travel up to 15% of the time.

　　Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

　　We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.