Job Description

　　Summary:

　　The Program Manager provides oversite across the product life cycle for strategic programs to ensure ontime

　　delivery and successful program execution. This role maintains program commitments, timelines and

　　customer relationships, with a focus on delivering an excellent customer experience through creative

　　problem solving and cross-functional collaboration.

　　Essential Functions:

　　• Manage and communicate end-to-end program health providing one source of clear, accurate

　　communication.

　　• Lead strategic operational aspects of strategic projects / programs with the customer and project

　　management teams to ensure timely, coordinated, risk mitigated delivery of projects and services.

　　• Coordinate site-wide resources to provide comprehensive solutions, based on the entire product and

　　services portfolio across the site.

　　• Prepare material for internal and external Program Joint Steering Committee and executive level report

　　outs.

　　• Lead and facilitate program issues, risk mitigation and solution escalation process, serving as a liaison

　　with Site Leadership to ensure effective solution/resolution.

　　• Maintain integrated program timelines and oversight across the product life cycle.

　　• Hold teams accountable to stage gate process and weekly/monthly/quarterly reviews.

　　• Support the organization through deployment of standard tools and practices.

　　• Promote a safe working environment, report potential hazards, and ensure all direct reports follow

　　Environmental Health and Safety procedures.

　　REQUIRED QUALIFICATIONS

　　Education:

　　Bachelor's degree required.

　　Project Management Professional (PMP) certification preferred.

　　Experience:

　　Minimum 5 years of previous experience in the pharmaceutical industry and within a GMP environment.

　　Previous project management/client interface experience required.

　　Experience with budgeting and forecasting required.

　　Demonstrated knowledge of pharmaceutical manufacturing and outsourcing, including use of SOPs

　　required by Quality Standards.

　　Equivalency:

　　Equivalent combinations of education, training, and relevant work experience may be considered.

　　Knowledge, Skills, and Abilities:

　　Ability to influence others to reach agreements and adopt a course of action. Ability to adapt to a changing

　　environment quickly and easily. Ability to develop solutions that are mutually beneficial to the client and to

　　Patheon. Ability to function independently and as part of a team. Ability to emphasize with another's

　　situation to be able to drive a greater level of understanding and develop solutions. Ability to serve as the

　　internal client advocate while balancing Patheon's requirements and priorities. Ability to identify market

　　opportunities for new and existing clients and/or products. Act accordingly and dare to take risks. Superior

　　communication and presentation skills, verbal and written. Ability to demonstrate active listening skills.

　　Ability to communicate with clients and internal customers with challenging issues in a positive manner.

　　Capable of remaining calm while managing challenging issues and maintaining optimistic outlook.

　　Demonstrated success in the managing of multiple projects in a customer service environment. Dynamic,

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　　self-motivated, pro-active approach to taking on challenging assignments. Demonstrated analytical and

　　organizational skills with the ability to impart this information to others within the Business Management

　　team. Operates with a sense of ownership and accountability. Regular need to attend to and decipher

　　complex and/or technical data that requires diligence and attention to interpret effectively. Working

　　knowledge of MS Office Applications (Word, Excel, PowerPoint, SharePoint) required. Proficiency with the

　　English Language.