Job Description:
PROGRAM DIRECTOR, YOUTH SERVICES
Springfield, Missouri
We are seeking a highly motivated and experienced Program Director to join our team! In this role, you'll oversee the development, implementation, and management of youth services programs, ensuring compliance with regulations and exceeding client expectations. You'll collaborate with cross-functional teams, monitor program financials, and foster partnerships to drive business growth. Your passion for helping others, coupled with your leadership skills and strategic thinking, will help us make a meaningful impact in the lives of young people.
Key Responsibilities:
Develop, implement, and manage youth services programs, ensuring regulatory compliance and exceptional client experiences
Collaborate with cross-functional teams, including Regional Directors, Vice Presidents, and the Senior Executive Vice President
Oversee program financials, track outcomes, and submit reports to ensure successful grant and contract management
Foster partnerships with referral sources, stakeholders, and community organizations to expand program reach and grow the business
Provide coaching and mentoring to junior team members to enhance their professional development and performance
Ensure all programs and services align with the organization's mission, vision, and values
Promote a culture of continuous improvement, innovation, and customer satisfaction
Manage program budgets, resources, and timelines to achieve strategic objectives
Communicate program progress, successes, and challenges to senior leadership and stakeholders
Identify opportunities for program growth and expansion, and develop strategies to pursue them
Coordinate special projects as directed by senior leadership
Supervise and lead a team of professionals, providing guidance, support, and constructive feedback
Champion diversity, equity, and inclusion initiatives across all programs and services
Other duties as assigned
Requirements:
High school diploma or equivalent required; associate's, bachelor's, or master's degree in a relevant field (such as human resources, social services, or non-profit administration) preferred
Two+ years of leadership experience in a related field, preferably in a non-profit organization or government agency
Strong customer service, problem-solving, and conflict resolution skills
Proficient computer skills, including Microsoft Office Suite and Google Apps
Excellent written and verbal communication abilities
Ability to work independently and collaboratively as part of a dynamic team environment
Current driver's license and valid auto insurance
Willingness to obtain CPR/First Aid certification
What We Offer:
Competitive salary and benefits package
Professional development opportunities
A supportive work environment that values collaboration, creativity, and inclusivity
Recognition and reward for outstanding performance and contributions
Opportunities for career advancement within a growing organization
The chance to make a real difference in the lives of young people and contribute to the success of our mission
If you're ready to take your career to the next level and make a lasting impact in your community, we want to hear from you!
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Supported Living and Employment Services is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell) and Preferred Family Healthcare (PFH). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees