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Program Director, Volunteer Engagement (Service Delivery and Supply Chain).
Program Director, Volunteer Engagement (Service Delivery and Supply Chain).-February 2024
Washington
Feb 24, 2026
About Program Director, Volunteer Engagement (Service Delivery and Supply Chain).

  Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

  By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

  Join us-Where your Career is a Force for Good!

  Job Description:

  WHY CHOOSE US?

  As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

  We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

  At the American Red Cross, your uniqueness can shine!

  WHAT YOU NEED TO KNOW

  The Volunteer Programs Engagement Director will carry out the enterprise volunteer services strategy, policies and programs. Provide strategic planning, design and implementation support to operations for volunteer management, and ensure that implementation and defined activities are carried out in accordance with specified objectives. Provide support, development and/or leadership guidance to all volunteers

  WHERE YOUR CAREER IS A FORCE GOOD

  Individual contributor with strong influential leadership responsibilities. Knowledge expert both within the organization and outside of the organization. Typically participates in industry/knowledge reference groups. Involves mastery of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects and will:

  1: Provide guidance and consultation on volunteer capacity building, role competency development, needs assessment, planning, recruitment, retention and engagement. Serve as liaison for problem-solving, operational issues and policy matters.

  2: Identify volunteer programs and services needs or gaps. Determine and implement appropriate solutions.

  3: Serve as a liaison to internal staff, organizations, associations and volunteers and meet with multiple stakeholders to ensure alignment of needs and objectives. Monitor and evaluate program activities and data to formulate and implement improvements ensuring program objectives and needs are met. Develop plans and assessment tools.

  4: Provide guidance to teams responsible for facilitation of volunteer activities, services, programs and events. Monitor staff development needs and serve as coach and mentor to other volunteer services staff.

  5: Monitor plans to ensure they are established, supported and executed.

  6: Develop and prepare reports and presentations.

  100% Remote- Candidates can live anywhere is the US.

  Travel: May involve travel.

  The salary range for this position is ( CO ): $125,000-$145,000

  Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

  This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

  WHAT YOU NEED TO SUCCEED

  Education: Bachelor's degree required.

  Experience: Minimum of 10 years of related experience.

  Management Experience: N/A

  Skills & Abilities: Excellent organizational skills and ability to effectively implement programs. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work on a team and independently. Excellent interpersonal skills in dealing with all levels of staff, volunteers and donors. Excellent oral and written communication skills, including training, presentation and negotiating skills. Ability to lead initiatives and guide others to high performance. Expert level knowledge of work and industry, provides innovation solutions and consults on multiple projects and/or initiatives.

  *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

  WHAT WILL GIVE YOU THE COMPETITIVE EDGE

  Volunteer Management experience

  Proven Influential Leadership

  Strong Biomedical Service acumen

  Strong internal and external relationships

  Physical Requirements

  The duties above are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the division.

  Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.

  This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid.

  BENEFITS FOR YOU:

  We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

  Medical, Dental Vision plans

  Health Spending Accounts & Flexible Spending Accounts

  PTO (Paid Time Off) : Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure

  Holidays : 11 paid holidays comprised of six core holidays and five floating holidays.

  401K with up to 5 % match

  Paid Family Leave

  Employee Assistance Program

  Disability and Insurance: Short + Long Term

  Service Awards and recognition

  Apply now! Joining our team will provide you with the opportunity to make a difference every day.

  The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

  Interested in Volunteering?

  Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

  Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

  To view the EEOC Summary of Rights, click here: Summary of Rights

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