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Program Coordinator

Program Coordinator-March 2024

Piscataway

Mar 28, 2026

About Program Coordinator

　　Position Details

　　Position Information

Recruitment/Posting Title	Program Coordinator
Job Category	Staff & Executive - Healthcare - Medical and Patient Services
Department	UBHC-Access Center-PISC
Overview	Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Program Coordinator for the Access Center - Suicide Hotline Department within Rutgers University Behavioral Health Care.The Program Coordinator provides administrative leadership and supervision to staff of the Statewide Suicide Prevention Hotline during assigned shifts. Provides oversight of all services and ensures compliance with all relevant regulatory standards.Among the key duties of this position are the following: Plans, trains and supervises the work of others engaged in professional and paraprofessional delivery of program specific services. Monitors daily operations and ensures that services are appropriately provided to clients and customers, providing immediate guidance as needed to Call Center's staff. Addresses staff performance issues via progressive discipline as outlined by Human Resource policies. Actively participates in scheduled staff training and supervisory meetings and delivers training to staff. Monitors staff compliance with all documentation requirements on a consistent basis as monitored by documentation reports, supervisory tools and chart review. Serves as liaison within the collaborating agencies, external funding sources, and other departments within RBHS. Communicates to staff in timely manner appropriate information obtained from meetings and conferences to enhance productivity of facility operations.
Position Status	Part Time
Hours Per Week
Daily Work Shift	Night
Work Arrangement
FLSA	Exempt
Grade	27B
Position Salary
Annual Minimum Salary	39.910
Annual Mid Range Salary	48.560
Annual Maximum Salary	57.230
Standard Hours	37.50
Union Description	Non-Union
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

　　Qualifications

Minimum Education and Experience	Master's Degree in a mental health discipline plus four (4) years post master's experience in behavioral health field. An appropriate doctorate may be substituted for two (2) years of experience.
Certifications/Licenses	All clinical licensing as required by discipline. Licensed in New Jersey to provide mental health services as an independent practitioner. Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized	Experience with data entry. One (1) year of prior supervisory experience.
Physical Demands and Work Environment	Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.
Special Conditions

　　Posting Details

Posting Number	23ST1743
Posting Open Date
Special Instructions to Applicants	All applicants will be required to upload a recent copy of their professional license/certification.
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Piscataway (RBHS)
City	Piscataway
State	NJ
Location Details

　　Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.

　　Immunization Requirements Under Policy 60.1.35 , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

　　Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

　　It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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