This job was posted by https://okjobmatch.com : For more information,please see: https://okjobmatch.com/jobs/2998664 This position is amember of the PACT multidisciplinary team with responsibility forsupport services to the PACT team and consumers.

　　EXAMPLES OF WORK PERFORMED:

　　Create a warm and welcoming environment by greeting individuals whopresent for services or assistance. Answer telephone calls Mondaythrough Friday 8:00 am to 5:00 pm. Returns phone calls and pagespromptly and checks and respond to email daily. Coordinate communicationbetween the team and consumers; get answers to questions for consumers,families, community resources, and agencies.

　　Participate as a member of an 8:00 am daily (M-F) organization staffingto coordinate daily schedule and communicate consumer information.

　　Maintain insurance information and run eligibility checks for allconsumers on the first of each month. Send prior authorization initialrequests for each new consumer on the first day of admission. Send priorauthorizations extension requests every 6 months after admission foreach consumer.

　　Prepare and maintain a consumer listing with current consumerinformation. Publish an updated listing the 1st of each month.

　　Sort, route, and prioritize incoming mail and faxes with distribution toappropriate staff. Prepare interoffice mail for pickup Monday, Wednesdayand Friday before 1:00 pm.

　　Submit office supply orders monthly and maintain unit supplies,equipment and furniture.

　　Communicate IT concerns and needs between PACT and NorthCare.

　　Prepare and maintain daily consumer logs for organization staffing.

　　Maintain backup records as needed in program shared drive.

　　Monitor daily schedule to ensure all provider progress notes arecompleted.

　　Maintain referral files and prepare acknowledgment letters to referralsources. Prepare and update daily a listing of referrals and theirdisposition.

　　Prepare letters to request medical records on all referrals and newconsumers and fax or mail requests to the proper facilities.

　　Track submission dates of treatment plans and assessments.

　　Forward admission and discharge information to Program BillingSpecialist (PBS).

　　Collect daily outcome data of days hospitalized, time spentincarcerated, days employed and days homeless on all consumers. Enteroutcome data on consumers longitudinal face sheet and in the DMH database within 48 hours of receipt of information.

　　Maintain a clean and orderly reception area with all consumerinformation kept in a confidential manner.

　　Immediately report any unusual behavior by a consumer to the TeamLeader. In cases where a potential for harm exists, immediately consultwith management staff or available therapist to connect consumer withappropriate intervention(s).

　　Comply with all Agency Policies and Procedures. Maintain all agency,accreditation agency or funding source required postings with mostcurrent information displayed.

　　Maintain consistent work attendance and contacts supervisor on a timelybasis for needed late arrivals or absences.

　　Attend Advisory meetings to take, transcribe and distribute minutes ofthe meeting.

　　Perform other duties as required and/or assigned by the ProgramManager/Team Leader, Program Director or PACT Psychiatrist.