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　　Working Arrangement

　　Hybrid

　　Job Description

　　Job Summary:

　　The Professional Development Senior Specialist is responsible in the design and implementation of leadership and learning capability solutions leveraging strategic learning insights and measures for the LCG function. The role will report to the Professional Development Team Lead and will also help in managing the professional development programs and projects. The role will also align with the MBPS Learning and Capability and Global Learning COE teams for the endorsement of participants in the various program offerings and in the franchising program.

　　Key Accountabilities:

　　Design and implement learning solutions to address the professional development needs of the Function.

　　Curate modules or learning programs related to the learning strategy.

　　Facilitate discussions and/or workshops to leaders and/or all employees under the Function.

　　Proactively apply best practices to learning design, development, and delivery to ensure excellence in output.

　　Conduct learning needs analysis in line with agreed best practices, standards, and processes.

　　Monitor and measure learning effectiveness of the Compliance initiatives and programs.

　　Maintain project documentation and course folders.

　　Manage training and program schedules to ensure business priorities are met.

　　Track and record learning participation through Pursuit, Compass and other tools.

　　Participate in specific projects which may rise from time to time.

　　Job Requirements:

　　A good understanding of professional development, talent management, and stakeholder management

　　Strong presentation skills, interpersonal skills and influencing skills.

　　Ability to assess learning needs and evaluate learning program effectiveness.

　　Strong organizational, multi-tasking, analytical and problem-solving skills.

　　Advanced written and verbal communication skills. Ability to use these skills while working with stakeholders with different levels across the entire organization.

　　Demonstrates awareness of other’s time commitments and manages resources to effectively accomplish work within the established timelines.

　　Proficient in MS Office applications such as MS Word, Excel, Power Point

　　Basic to Intermediate proficiency in MS Excel including using formulas, macros and report formatting is strongly preferred.

　　Basic to intermediate project and program management skills

　　Professional Experience:

　　At least 3 years of experience in learning development, training design, and learning facilitation

　　Education:

　　College/University Degree and/or equivalent experience in Education, Legal, Finance, Business, or related fields

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .