Alight is Looking for a Production Operations Manager (Onsite in Lewisville, TX)

　　Our story

　　At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

　　Our Values:

　　Champion People – be empathetic and help create a place where everyone belongs.

　　Grow with purpose – Be inspired by our higher calling of improving lives.

　　Be Alight – act with integrity, be real and empower others.

　　It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

　　With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

　　Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

　　Learn more at careers.alight.com.

　　Your Impact as a Production Operations Manager- ( The shift for this role will be 12:00 - 8:30 PM CST )

　　The CSS Production Operations Manager I role will report to either the CSS site location leader, Director of Operations, or CSS Operations Manager

　　Managing a team of skilled production/machine operators

　　Digital Print/Bindery and Automated Mail Assembly

　　Inventory control

　　Facilities management

　　Process control and documentation

　　Direct training of operators and potential trainers

　　Supplier relations

　　Internal and external SLA delivery

　　Process issue tracking and resolution

　　Attendance and HR policy management

　　Key Responsibilities

　　Detailed responsibilities will include, but aren’t limited to:

　　Working with site leader and other managers to establish and manage CSS operations

　　Acting as Safety Leader and maintaining safe working environment and processes

　　Recruiting – partnering with Alight HR, CSS leadership, and CBI

　　Equipment Installs, stabilization and maximum utilization

　　Warehousing optimization and inventory management

　　Project management and potential for fulfillment consulting

　　Leads team to meet production schedules by ensuring all work is completed on-time, accurately, and 100% complete

　　Adherence to and coaching on best practices

　　Performance management

　　People – performance and development

　　Operations – Quality and On-time Delivery, SLA compliance

　　Issue resolution: Root Cause Analysis and Corrective Actions

　　Issue-tracking and control

　　KPIs/Metrics application and reporting

　　Daily performance reporting

　　Partnering with multi-location operational leaders and production schedulers to develop and manage production schedules

　　Process Improvement - Create and implement process improvement initiatives, both as projects and as ongoing daily best practices

　　Education & Certification

　　Bachelor’s degree in operations, supply chain, logistics, or related business field a plusSkills

　　Strong written and verbal communication skills

　　Active listening and effective interpersonal skills

　　Strong organization skills with the ability to multi-task, prioritize work, and drive results

　　Researching, identifying, and documenting process improvement opportunities and issue resolution.

　　Demonstrated project management skills.

　　Proficient in Microsoft applications (Excel, Word, PowerPoint, Project)

　　Responds willingly, promptly, and effectively to changing work environments, changing priorities, and new situations.

　　Demonstrated problem solving ability in an environment of rapid change and with many variables

　　Strong process management skills

　　Developed analytical skills – ability to interpret and use data for production control and process improvements

　　Work Experience

　　Experience directly managing diverse teams in an operations environment

　　Experience working in and managing in team-oriented, collaborative environment.

　　Experience in group facilitation/presentation.

　　Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary

　　Work Environment

　　Fast-paced production environment with cross-training requirement/expectation

　　Work on-site full-time

　　Occasional evening and weekend work to meet deadlines, as required

　　Colleague Engagement commitment

　　Follows CDC & Alight guidelines for COVID protocols

　　Flexible Working

　　So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

　　Benefits

　　We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

　　By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

　　Our commitment to Diversity and Inclusion

　　Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

　　At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

　　Diversity Policy Statement

　　Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

　　Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

　　Authorization to work in the Employing Country

　　Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

　　Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $55,800.00/year (for full time employees) and the estimated maximum base salary for this role of $88,500.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

　　Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

　　About Alight Solutions

　　Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

　　Our values are the essence of who we are:

　　Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

　　Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

　　Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

　　Our Colleague Experience

　　At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

　　We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

　　Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

　　Help us reimagine how people and organizations thrive!

　　Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

　　@AlightSolutions