Summary

　　Custom Truck One Source has openings for Production Coordinator with background in aerial, construction equipment, and heavy & light duty trucks. They will be responsible for providing confidential administrative support to the Production Manager(s). This position ensures the efficient day-to-day running of department operations and anticipates the needs in regard to schedules, reports, and daily activities. Maintains and improves production administration processes that support manufacturing

　　Essential Duties and Responsibilities

　　Create and enforce a safe working environment.

　　Communicate with parts and service department to improve operational efficiency, customer satisfaction, and overall profitability.

　　Schedule the production shop with upcoming builds by understanding build priorities and parts/chassis delivery dates and efficiently allocate time spent on repair orders.

　　Create descriptive repair orders so all parties can understand the build.

　　Communicate with multiple departments on when builds will occur and notify them of any changes in the production schedule

　　Participate in morning meetings to discuss production schedules.

　　Communicate expected completion dates with the customer and salesperson as well as answer any questions about the build

　　Monitor hours on jobs to ensure we are hitting quoted build times.

　　Continually update our scheduling system and status report to monitor shop capacities.

　　Work with our outside vendors to get pricing and schedule services to be completed.

　　Work with parts to verify all necessary components are applied to the repair order.

　　Invoice the upfit order and send the invoice to the customer.

　　Close work orders

　　Record results of quality control and take photos of each build after the job is completed for documentation and enter photos in the share drive.

　　Scan and file the Vehicle Annual Inspection and Zonar Asset Management for each repair order.

　　Update production reports as needed.

　　Updates job knowledge by participating in educational opportunities.

　　Required Skills and Qualifications

　　Proven experience in a similar role

　　Knowledge of heavy and light duty trucks and equipment

　　Valid Driver’s License required

　　Extremely detail oriented and accurate

　　Must be able to work in a fast-paced environment

　　Setting priorities and adapting to changing work priorities.

　　Must be self-sufficient and driven.

　　Strong attendance record

　　Must be able to pass a pre-employment drug test

　　General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.

　　General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (FishBowl, etc.) to process purchase orders and tracking inventory helpful.

　　Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

　　Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

　　Attitude: This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position

　　Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

　　Talk to others to convey information effectively

　　Understand written sentences and paragraphs in work related documents

　　Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

　　Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action

　　Communicate effectively in writing as appropriate for the needs of the audience.

　　Identify complex problems and reviewing related information to develop and evaluate options and implement solutions

　　Working Conditions

　　Majority of work performed in an office

　　May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

　　Work as scheduled with punctual attendance 7:00 am-4:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands

　　Physical Requirements

　　The ability to bend, stoop and lift up to 50 lbs

　　Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling

　　Ability to see things in close proximity whether through natural or corrected vision

　　This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.