Company Overview

　　Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

　　We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

　　Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

　　Job Category

　　Quality

　　Position Summary

　　The Product Warranty Specialist role is the primary contact at DC for all Market Assurance/Quality/warranty issues or concerns. This position assists with coordinate with Distribution Center logistics to manage product receiving and scrapping needs. The Product Warranty Specialist is responsible for ensuring cage inventory, coordination of shipping, safety requirements and workspace is maintained and also for conducting physical inspections of products demonstrating manufacturing conditions to determine if condition is a result of abuse or manufacturing. This role would be the SME for warranty adjustment program VIEW.

　　Responsibilities

　　Responsibilities:

　　Assists with supporting phone center during high volume peaks/PTO coverage

　　Responsible for providing a signal back to Product Engineering as needed to drive Early Warning awareness and drive actions as needed. Including RTR and Adhoc RTR

　　Maintain warranty tools, adjustment software, excel files and associated documentation as needed.

　　Support Special project from Corporate as needed including: HoloLens andSurveys

　　Drives ongoing Calibration/training to ensure team remains current and identify training needs

　　Maintain all warranty resource information i.e., service bulletins; recall information, etc.

　　Remain current with Bridgestone Warranty terms and new tire/product launch training

　　Active participation in ongoing Calibration/training including onsite training as needed.

　　Assist in the development of operational and organizational improvements through collaboration, teamwork, and communication with impacted departments

　　Maintaining corporate assigned KPI requirements. Including: tire per hour and blue code validation

　　Maintaining corporate assigned KPI requirements.

　　​Minimum Qualifications:

　　Ability to safely lift and/or maneuver 100 lb. tires is required.

　　Limited travel for training, customer sites, and to Bridgestone Distribution centers as needed to assist with backlog as needed.

　　Ideal candidates have the following attributes: hard-working, detail-oriented, safety conscious, pleasant and helpful attitude, can complete jobs while following proper procedures, will work safely and efficiently with minimal supervision.

　　Minimum Qualifications

　　Typically requires a bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience

　　Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

　　Employment Eligibility

　　If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.