JOB REQUIREMENTS: JOB DESCRIPTION Position Type : Full time Type Of Hire: Experienced (relevant combo of work and education) Education Desired :Bachelor of Commerce/Business Travel Percentage : 0% Job Description Areyou curious, motivated, and forward-thinking? At FIS you\'ll have theopportunity to work on some of the most challenging and relevant issuesin financial services and technology. Our talented people empower us,and we believe in being part of a team that is open, collaborative,entrepreneurial, passionate and above all fun. About the team: FIS islooking for a seasoned Product Support Representative to support ourDigital retail and small business clients with internet banking, mobilebanking, bill payment, and related digital products. These are OnlineBanking, Mobile, and Payment products within the Digital Client Careorganization. What you will be doing: You will be working in a teamenvironment, supporting FIS Digital One retail and small businessclients via phone, email, client portal interface, and chat support. Youwill be required to handle complex calls/solutions that require analysisand research. You will research multiple different issuessimultaneously, periodically as the subject matter expert, that requiredemonstrated knowledge across multiple FIS Products. Provide in-depthproduct support to FIS clients by resolving incoming inquiries. Respondto client product inquiries via telephone, written emails, or chatsessions. Research and recreate client issues, identify/documentapplication, and system interactions to support business processes. Useinterpersonal skills, product knowledge, and expertise to respond todaily client issues and activities. Document client issues to supportproduct quality programs and product development. What you bring: 5years of banking and/or treasury management experience Internet Bankingexperience Strong analytical... For full info follow application link.FIS is an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, sexual orientation, genderidentity, marital status, genetic information, national origin,disability, veteran status, and other protected characteristics. The EEOis the Law poster is available here:http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf Forpositions located in the US, the conditions below apply. If you are madea conditional offer of employment, you will be required to undergo adrug test and background check (including criminal record check) ADADisclaimer: In developing this job description care was taken to includeall competencies needed to successfully perform in this position.However, for Americans with Disabilities Act (ADA) purposes, theessential functions of the job may or may not have been described forpurposes of ADA reasonable accommodation. All reasonable accommodationrequests will be reviewed and evaluated on a case-by-case basis.***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/CA737D5F53084E5A