Location: Remote, USA
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the role:
The Account Manager - Inside Sales will be responsible for achieving sales goals within an assigned sales territory by identifying and closing new business and helping to move current business into a renewable digital format at the higher education (college) course, department, and institutional level within designated disciplines. Responsibilities include ongoing opportunity analysis, maintaining and reporting market intelligence, and orchestrating a variety of resources and capabilities to develop course and institutional solutions. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
How you will make an impact:
New Business Development
Identify, qualify, define and manage prospects; close sales opportunities at course, department, and institutional level within designated disciplines. Ability to open and win new business and takeaway opportunities.
Ability to analyze sales opportunities based on current business in place and leverage successful implementations to find new business at adoption, course, department, and institutional levels.
Ability to influence multiple levels of decision makers.
Digital Competency and Presentation Skills:
Maintain proficiency and knowledge of Wiley digital products and services and appropriately position our solutions against the competition.
Effectively prepare and deliver strategic sales presentations to customers via one-on-one and group presentations in a remote/virtual setting.
Effectively prepare and deliver strategic sales presentations to customers via one-on-one group presentations, both in-person and remotely; conduct strong digital sales presentations of Wiley's digital offerings to prospective customers and committees.
Account Analysis and Development:
Define and execute account sales plans for each of the named accounts in territory within designated disciplines.
Develop and manage sales pipeline; prospect and assess sales opportunities and move a large number of transactions simultaneously through the sales pipeline using Salesforce (our CRM system).
Provide regular reporting, account and adoption intelligence from potential customer interactions and product demonstrations, and update opportunities and information within SalesForce each week to further define opportunities scope and resources needed.
Ability to develop and maintain account strategies balancing long-term strategic planning and short-term execution.
Collaboration with Internal Stakeholders:
Will communicate regularly and work collaboratively with internal stakeholders including Customer Success Partner, Senior Manager of Inside Sales, internal product team members, field based Account Managers and other solutions specialists.
Provide adoption and market intelligence to internal stakeholders throughout the business cycle
We are looking for people who:
Bachelor's Degree3 years of successful inside sales experience in market or comparable market segmentA passion of connecting with customers and building relationships virtuallyAbility to interpret and analyze viability of sales opportunity and potential growth
Comfortable with a high volume of phone contact and video meeting tools.
Able to lead effective presentations to external customers, in both large groups and one-on-one settings both in person and virtually.
Ability to work under pressure in an environment of changing priorities to meet milestones and demanding deadlines.
Can work independently and manage budget, time, territory, pipeline and resources effectively.
About Wiley:
Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley's headquarters are in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. This range represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies
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Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.
Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly