Product Support Representative

　　Description

　　Annual salary Company Vehicle annual bonus

　　Hybrid work arrangement

　　Perth Airport location

　　Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

　　We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

　　We are looking for a talented Product Support Representative to join our product team in our branch in Perth. This role will support our mining customers in Western Australia.

　　About this role:

　　As a member of our Product support team, this role supports our Mining business customers across Western Australia

　　Manage the engine life database

　　Respond to urgent customer requirements – technical and product issues

　　Liaise with Key stakeholders such as our customers and engineers.

　　Develop strong relationships with our valued customers

　　Uphold our Cummins values and adhere to all company policies and procedure

　　Desirable attributes for this role:

　　Excellent communication skills

　　Customer centric approach to business

　　Able to develop strong, value-based relationships with internal and external stakeholders

　　Serve as a technical support resource, providing diagnostic support on complex repair events

　　Mechanical training is desirable but not essential.

　　Compensation and Benefits

　　Annual Salary - commensurate with experience. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

　　At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

　　We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here(link to our work180 page: https://au.work180.co/employers/cummins-australia ) to check out our Benefits

　　Job SERVICE

　　Primary Location Australia-Western Australia-Perth-Australia, Perth, Distributor BR 550

　　Job Type Experienced - Exempt / Office

　　Recruitment Job Type Exempt - Experienced

　　Job Posting Jan 24, 2024, 5:40:19 AM

　　Unposting Date Ongoing

　　Organization Distribution Business

　　Role Category Hybrid - Potential for Partial Remote

　　Relocation Package Ineligible

　　Req ID: 240000T0