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Product Support Representative
Product Support Representative-March 2024
Perth
Mar 28, 2026
About Product Support Representative

  Product Support Representative

  Description

  Annual salary Company Vehicle annual bonus

  Hybrid work arrangement

  Perth Airport location

  Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

  We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

  We are looking for a talented Product Support Representative to join our product team in our branch in Perth. This role will support our mining customers in Western Australia.

  About this role:

  As a member of our Product support team, this role supports our Mining business customers across Western Australia

  Manage the engine life database

  Respond to urgent customer requirements – technical and product issues

  Liaise with Key stakeholders such as our customers and engineers.

  Develop strong relationships with our valued customers

  Uphold our Cummins values and adhere to all company policies and procedure

  Desirable attributes for this role:

  Excellent communication skills

  Customer centric approach to business

  Able to develop strong, value-based relationships with internal and external stakeholders

  Serve as a technical support resource, providing diagnostic support on complex repair events

  Mechanical training is desirable but not essential.

  Compensation and Benefits

  Annual Salary - commensurate with experience. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

  At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

  We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here(link to our work180 page: https://au.work180.co/employers/cummins-australia ) to check out our Benefits

  Job SERVICE

  Primary Location Australia-Western Australia-Perth-Australia, Perth, Distributor BR 550

  Job Type Experienced - Exempt / Office

  Recruitment Job Type Exempt - Experienced

  Job Posting Jan 24, 2024, 5:40:19 AM

  Unposting Date Ongoing

  Organization Distribution Business

  Role Category Hybrid - Potential for Partial Remote

  Relocation Package Ineligible

  Req ID: 240000T0

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