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Product Quality Tester
Product Quality Tester-December 2024
Winston Salem
Dec 12, 2025
About Product Quality Tester

  Product Quality Tester

  Reynolds American is evolving at a pace like no other organization.

  To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change!

  WE ARE LOOKING FOR A PRODUCT QUALITY TESTER

  SENIORITY LEVEL: Entry level

  FUNCTION: Operations

  LOCATION: Winston-Salem, NC

  ROLE POSITIONING AND OBJECTIVES

  Reports to

  Quality Supervisor

  Number of Direct Reports

  NA

  Core Relationships

  Internal

  Geographic Scope

  Local

  Travel Required

  NA

  WHAT YOU WILL BE ACCOUNTABLE FOR

  Perform visual and physical inspections to ensure proper materials are being used.

  Perform various Quality audits on the required shift to verify products are within Quality specifications.

  Report all non-conformances from normal practices and procedures by means of Quality Control reports.

  Perform round oven moisture testing (pack moisture) and report results including out-of-spec non-conformances

  Monitor round oven calibrations (pack moisture) and report negative trends for corrective action daily.

  Accurately operate within the following Quality systems: LIMS, VIDES, MES, Pilgrim, and SAP.

  Perform Pack Seal checks and document results, as required.

  Collect samples for analytical testing, which includes routine and “test” samples, as required.

  Ensure timely communication to Management regarding product non-conformances.

  Complete required FDA regulatory training

  Be aware of the Company environmental, health & safety policies and comply with the objectives as it relates to the role

  Follow Company Safety Rules

  Know the potential health & safety risks and environmental impacts of work activities and understand role in mitigating these impacts

  Understand responsibilities for compliance with regulatory requirements and Company standards

  Complete EHS-required training and follow operational procedures

  Immediately report all injuries and illnesses

  Participate in EHS programs as required by assigned site/role (e.g., PULSAR safety observation program, Safety Triggers)

  ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE

  High School Diploma or equivalent.

  Must be a currently classified as a Qualified Operator (Make/Pack/Filter) or Product Rework Processor.

  Systems – MES, SAP, LIMS, VIDES, Pilgrim, MS Office Applications, SharePoint, Excel, etc.

  Ability to monitor and validate test results using proficient math skills.

  Ability to serve as a Quality Culture Ambassador to: report issues, identify causes, assist others, and recommend necessary improvements.

  Demonstrated willingness and ability to learn and perform various duties.

  Demonstrated understanding of computer applications, systems and programs.

  Demonstrated knowledge of standard Quality guidelines and procedures.

  Must be able to navigate work areas to include: Rework, Make/Pack, and other areas of the Tobaccoville facility.

  Ability to lift/position materials up to 40 lbs.

  WorkKeys Assessments: Applied Math @ Level 3, Graphic Literacy @ Level 3, Workplace Documents @ Level 3, Workplace Observation (preferred) @ Level 2

  BENEFICIAL

  Experience with LIMS, VIDES, SAP, MES, and Pilgrim.

  Excellent communication and organizational skills.

  General knowledge of TPMP requirements

  WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

  At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

  Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

  Reynolds American certified as Great Place to Work

  Brands sold in over 200 markets, made in 44 factories in 42 countries

  Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations

  Diversity leader in the Financial Times and International Women’s Day Best Practice winner

  Seal Award winner – one of 50 most sustainable companies

  BELONGING, ACHIEVING, TOGETHER

  Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

  Collaboration, diversity and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

  SALARY AND BENEFITS OVERVIEW

  Wage Information

  Bonus Target: 7% percentBenefit Information

  The following is a general summary of the competitive compensation and benefit plans we offer:

  401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

  Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  Company contributes an additional three percent to 401(k) whether employee participates or not

  Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

  Health Savings Account start-up contribution for employees who elect the high deductible health plan

  Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

  On-site health clinics and fitness centers at manufacturing locations

  Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents

  Company paid life insurance of 1x annual base pay ($50,000 minimum)

  Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

  Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

  Tuition reimbursement and student loan support

  Dependent Scholarship Programs

  Free confidential personal financial counseling service

  A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  Healthcare concierge service

  Volunteer service opportunities

  Extensive training opportunities

  Paid Leave:

  Sick and Personal Time (up to 6 days)

  Vacation (15 days (pro-rated days during first year of service))

  Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)

  Paid Parental Leave + temporary reduced work schedule opportunity

  Funeral Leave

  Short-Term Disability Leave

  Long-Term Disability Leave

  Jury Duty Leave

  Military Leave

  Released Time for Children’s Education

  Community Outreach Leave

  Other paid leave benefits, as required by state or local law

  Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

  Reynolds American Inc.and its affiliated companies are an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected].

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