Job Description
Are you passionate about driving operational excellence in the dynamic world of product development? Are you an operational master with a passion for transforming product visions into reality? Are you ready to play a pivotal role in shaping the operational heartbeat of our cutting-edge products? Oracle NetSuite is looking for a seasoned Product Operations Manager to support our product management team in optimizing processes and ensuring seamless collaboration across departments.
As a Product Operations Manager, your main core areas of focus will be:
Process optimization: Streamlining end-to-end product management processes for efficiency, consistency and effectiveness.
Communication, Collaboration and Transparency: Enhancing communication channels within and across teams to foster transparency and collaboration, including gathering and incorporating valuable feedback from team members and stakeholders.
Continuous Improvement: Cultivating a culture of continuous improvement by gathering feedback, conducting retrospectives, and iterating on processes.
Data Analysis and Reporting: Utilizing data to identify trends, track key performance indicators (KPIs), and inform data-driven decision-making.
Tools and Technology: Manage the product tech stack (Jira, NSCorp, Slack, Figjam, etc.), and define best practices and guidelines for usage.
WHAT YOU WILL DO
You'll be part of the Product Operations team , working with other Product Operations managers (as well as other roles, including Agile coaches and Program managers) focusing on:
Establish an efficient planning process, aligned with the org, ensuring a seamless translation of company objectives into a tangible roadmap, fostering clarity and alignment across all teams.
Enhance our approach to tracking features and handling enhancement requests, improving our efficiency but also promoting better collaboration and transparency, leading to more successful product development cycles.
Explore new communication strategies, aiming to reduce the need for recurrent meetings, allowing us to manage communications more efficiently on an ad-hoc basis, fostering a productive and streamlined work environment.
Empower Product Managers with robust data, while ensuring data integrity and organization. This support enables better product decisions, contributing to the overall success of our products.
Provide guidelines to streamline our processes, ensuring efficiency and also helping maintain their relevance and effectiveness, creating a foundation for continuous improvement and agility.
Explore the utilization of available Oracle tools for roadmapping, planning, and feature tracking activities as an opportunity to enhance our capabilities, improving overall efficiency and accuracy in our product development processes.
Partner with existing initiatives and enablement teams, adopting new processes where necessary, enhancing our alignment with the broader organization.
Striving to enhance our collaboration methods, focusing on ensuring a smooth workflow with consistently excellent communication and alignment among team members.
Exploring strategies to expose our plans, documentation, and demos in the most effective way, enhancing the accessibility and ensuring information is easily digestible and understandable for all stakeholders.
In addition, in this pivotal role, we anticipate you to not only excel in operational efficiency but also to become a true fan of the products under your purview. Your in-depth understanding of both the products and the organizational structure of the company will be key in supporting your team through the following responsibilities:
Leading Group-level Planning: Take charge of the planning process at a group level, ensuring a strategic overview and transparent communication of plans across all teams.
Common Roadmap Management: Spearhead the production and maintenance of a cohesive Roadmap that serves as a guiding light for your group and aligns with the broader organizational objectives.
Alignment on Priorities: Foster collaboration across your group of Product Managers to guarantee a unified front on product priorities, emphasizing coherence and synergy.
Backlog Prioritization: Collaborate with Leadership and Product Managers within your group to adeptly prioritize the Backlog based on overarching objectives, keeping a keen eye on strategic goals.
Dependency Identification and Conflict Resolution: Proactively identify dependencies with other groups, swiftly escalating and resolving conflicting priorities to maintain smooth operations and cohesive execution.
Effective Communication: Skillfully coordinate communication with requesting teams for matters impacting multiple groups, ensuring transparency, and facilitating seamless cross-functional collaboration.
YOUR QUALIFICATIONS & SKILLS / We encourage you to apply if you have most (or all!) of the following
Proven experience in Product Operations or a related role.
Previous experience in Product Management.
A solid understanding of the product development lifecycle and product management best practices and procedures.
Bachelor's or Master's degree or relevant experience in STEM (Science, Technology, Engineering and Math) is preferred.
Deep understanding of software development industry standard frameworks (Scaled Agile, Lean, Design thinking, SAFe, OKRs, etc).
Strong analytical skills with a keen eye for process improvement.
Ability to thrive in a fast-paced, collaborative environment, comfortable working and collaborating with other Product Operations Managers to achieve common goals.
Ability to make recommendations and decisions independently and make convincing arguments for the direction of the products.
Exceptional communication and interpersonal abilities.
Strong organizational skills: task prioritization, effective time management, meeting facilitation, conflict resolution, and risk identification and mitigation.
Comfortable with change; agent of change when the need is recognized.
Not constrained by role definition; contributes where ever needed to make NetSuite a success
WE ALSO VALUE
Familiarity with general programming languages and concepts.
Experience building web-based applications is preferred.
WHY ORACLE NETSUITE
One word — Transformation .
At Oracle NetSuite, we care! We care about the evolution of people and business and making life a bit easier. We focus on encouraging productivity, accomplishments and job success through powerful cloud technology. We listen to the needs of our customers and users, we are passionate about fulfilling our mission to enable companies to realise their vision on the very best technology.
We are looking for experts to join our NetSuite family to accelerate the evolution of our technology. By putting together a dynamic and passionate team of designers, writers, researchers, developers, and product managers we will be able to delight our customers by designing and executing next generation solutions that focus on insight, control, automation and agility.
Innovation starts with inclusion at Oracle NetSuite. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued that we are inspired to go beyond what’s been done before. We don’t just value differences - we celebrate them.
The scope of our opportunity is endless!
Yes, we’re absolutely serious and your help is needed to help us achieve this.
WE OFFER MORE THAN JUST A JOB
Agile environment – Start-up culture backed by a strong enterprise
English-speaking environment and international team
Strong professionals around you that will help to accelerate your growth
High-impact learning culture: free access to online learning platforms and regular in-house training sessions
Continuous career development: we actively encourage and celebrate internal promotions
Flexible working hours
Competitive salary and benefits package
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer