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Product Manager - Retail Systems & Payment Technology
Product Manager - Retail Systems & Payment Technology-March 2024
Virtual
Mar 4, 2026
About Product Manager - Retail Systems & Payment Technology

  California Applicants, please click here (https://www.tommybahama.com/content/dam/tommy/Career%20pages/CCPA_Applicant_Privacy_Policy.pdf) to review the CCPA notice.

  HOW WE TAKE CARE OF YOU:

  For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.

  Potential Annual Bonus Opportunity.

  50% discount at restaurants and retail locations.

  Career advancement opportunities as we are growing!

  For more benefit related information please click HERE. (https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf)

  Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site

  https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf

  SET THE COURSE

  This position is responsible for the management of Tommy Bahama’s Retail and Payment IT systems. Responsibilities include system(s) planning, integration, and functionality expertise, along with the management of Retail technology projects. This position will work closely with the Retail Ops teams to advise on and deliver new technology to achieve business goals and with Finance to support Sales Audit functions.

  BE THE ISLAND GUIDE

  Partner with cross-functional business groups to assess and advise on requirements and feasibility of new Retail technology, with a focus on point of sale and payment systems

  Partner with Retail Ops teams to develop multi-year POS and payment technology roadmaps to meet business objectives – including modernization, scalability and PCI/SOX compliance

  Manage Retail application upgrades, including POS, Payment Devices, Sales Audit and CRM

  Provide High Priority production support for Retail technology applications (Tier 2+); troubleshoot issues in a multi-vendor, multi-application environment; partner with other IT teams to identify root cause and remediation

  Produce and maintain technical support documentation for Retail technology and payment systems applications

  Manage external software and professional service vendors and associated project budgets for project delivery and application support

  Provide supervision and direction to Retail Functional Analyst; administer annual performance evaluations and salary reviews

  Perform other duties as needed

  ESSENTIALS FOR LIFE IN PARADISE

  Bachelor's Degree in Information Systems, Business, or equivalent experience.

  8-10+ yrs experience in a Retail IT Product Management, Application Owner or Technical Program Management function

  Experience with Retail Point of Sale systems and Payment technologies required

  Experience in packaged software selection, implementation, integration and management – including both on premise and cloud-based applications required

  Experience with POS hardware, and Windows based POS application management required

  Must be able to communicate effectively with business and IT stakeholders at different levels of technical competence

  Must be able to facilitate effective meetings, including standups, with technical and business teams

  Must be able to work collaboratively with business, program management and other technical teams throughout the project lifecycle

  Self-motivated to stay abreast of industry relevant technology tools and trends

  Service Now, Jira, Confluence experience a plus

  Multiple factors will vary the applicable rate of pay for this role, including an individual’s experience, knowledge, and skillset, as well as work location and available budget.

  Rate Range: $98,670 - $164,450 annually

  Mahalo (thank you) for your interest in Tommy Bahama!

  Tommy Bahama participates in E-Verify. Details in English and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/EverifyPosterEnglish.pdf) . Right to Work Statement in English (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWEnglishversion.pdf) and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWSpanishversion.pdf) .

  Aloha!

  At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us "Live the Island Life," we'd like to hear from you.

  Tommy Bahama is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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