At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

　　We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

　　Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

　　The Procurement Operations Support Specialist will be responsible for supporting the Procure-to-Pay (P2P) business function in multiple geographic regions (Latin America, Europe, and North America), specifically aspects related to operational procedures. The position will be responsible for providing L1 functional ERP support to internal customers and external suppliers in the aforementioned geographic regions. Additionally, the position will serve as a liaison with other P2P departments (Accounts Payable, Vendor Maintenance) as well as IT technical support to facilitate issue resolution. The qualified individual in this role will possess strong customer service skills, critical thinking/problem solving skills, and an intermediate level of knowledge around P2P operations.

　　Responsibilities:

　　Provide L1 functional support for the Oracle Cloud Procurement module for multiple countries. Areas of support include requisition creation, requisition editing (change requests or cancellations), receipt creation, receipt editing, and error message troubleshooting.

　　Provide end-to-end support to the P2P operational area for multiple countries. Areas of support include supplier onboarding, Purchase Order (PO) releases, shipments (coordinate interaction between internal customer and external supplier), and payments (invoice discrepancies).

　　Provide support to external suppliers with inquiries related to PO and payments

　　Perform PO maintenance activities with the ability to fully understand the impact around the maintenance (PO closure, change order, order cancellation)

　　Partner with Accounts Payable for the timely resolution on the invoice on hold situation with an understanding of 2-way vs. 3-way matching, and catalog versus non-catalog scenarios

　　Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures

　　Use procurement subject matter expertise to solve problems, ensure compliance, and improve processes

　　Contribute to team effort by accomplishing related results as needed

　　Run weekly report to identify past due invoices on receiving hold and communicate to internal customers to create receipts as directed

　　Provide Oracle Cloud Procurement module training to internal customers upon request

　　Qualifications

　　Fluency in English, Spanish, and Portuguese

　　Experience with Oracle ERP (Oracle EBS R12 and Oracle Cloud)

　　Ability to work across a single function supporting multiple countries and/or commodities

　　Well-versed in Google Workplace and Oracle applications

　　Work independently under limited supervision

　　Excellent organizational and documentation skills

　　General understanding of process workflows

　　Category: Finance

　　Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

　　Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

　　If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

　　Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

　　To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

　　Requisition: J0068013