Pay: $50,138 to $71,697/year

　　Job DescriptionPosition Summary:The Process Improvement Specialist is responsible for the co-management of thebank's new account, account maintenance, retail forms, and tellerapplication. This position will be responsible for collaborating on retailprojects and requests and will develop workflows, be responsible fortesting, validating and implementing change requests, modifications andenhancements to these applications.Essential Duties & Responsibilities:

　　Develop a strong understanding of Fiserv Premier, Business Process Manager(BPM), Integrated Teller and other ancillary retail applications.

　　Provide feedback on appropriate changes, understand potential issues,risks, employee and customer impact and effectively articulate such andrecommend appropriate resolutions in collaboration with Retail Operationsleadership.

　　Create, maintain, modify, test, and update documents, products,forms, and workflows in BPM.

　　Serve as an administrator on Retail Core applications - Business ProcessManager (BPM) Integrated Teller, others as defined.

　　Test new products, release, and modification in Fiserv Premier, BPM,Integrated Teller as well as other applications as needed.

　　Collaborate with the Bank's core and Director administrators.

　　Document the implementation of Fiserv software releases to include advisingthe appropriate personnel of potential procedural changes, forms updates,and the overall impact of the release as well as collaboration with ITdepartment on system updates.

　　Co-manage the BPM shared mailbox, Retail Core Application inbox and whennecessary work directly with the IT Help Desk to assist with systemtroubleshooting for end users.

　　Work with vendors as they relate to third party integration functions withinretail applications.

　　Stay apprised of system enhancements and formulate recommendations forimprovements that can increase retail efficiencies and streamline processes.

　　Maintain professional and technical knowledge of retail applications byattending educational workshops and reviewing professional publications.

　　Assist with Business Analytics requests for Retail Operations team.

　　Create and upload retail information to OTTO as needed.

　　Complete Annual Bankers Certification Training and Compliance Training.

　　Travel will be required.

　　Execute other tasks and projects related to the department as assigned.Experience & Education:

　　Minimum 3 - 5 years of relevant experience.

　　Minimum 3 - 5 years in the financial services industry.

　　Minimum 3 - 5 years retail operations focus is preferred.

　　Bachelor degree, preferred.Skills & Abilities Required:

　　Must possess utmost professional qualities, high energy, results driven,and self-motivation.

　　Excellent analytical and problem solving skills, including the ability toaccurately gather, analyze and interpret data.

　　Effective project and time management skills, including the ability to workin a fast paced environment and complete projects and task on schedule.

　　Advanced knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.

　　Strong oral, written and interpersonal communications skills.

　　Ability to work under pressure, meet deadlines and make decisions withminimal supervision.

　　Creative problem solving, organization, attention to detail, flexibilityand adaptability are crucial to the success of this role.

　　Abide by TBK Bank's core values.Work Environment:The work environment characteristics described here may be encountered whileperforming the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential...For full info follow application link.

　　Triumph Financial, Inc. and its subsidiaries (hereafter the"Company") is an equal opportunity employer and provides equalemployment opportunities to all employees and applicants for employment. TheCompany proh bits discrimination and harassment against all employees andapplicants for employment based on race, color, sex, gender, age,