We are so glad you are interested in joining AT&T.

　　Education:

　　Job Description:

　　• Facilitate Test/Defect management and ensure quality engineering health by implementing standardized triage, defect management, and communication processes. • Conduct daily defect reviews with key program stakeholders, such as development, testing, product, and support teams, to ensure a clear path forward and reduce defect burn down for all prioritized defects. • Ensure that all defect processes align with a standard defect process across all test phases and teams. • Act as a liaison between development, testing, triage, support, and project management to resolve any requirement or design gaps. Monitor chats and host working sessions with impacted teams, using an escalation process to ensure active investigation on defects until disposition. • Establish standardized defect reporting and dashboards, utilizing tools such as JIRA and Power BI, to monitor defect burn downs • Conduct root cause analysis for defects and ensure that they are closed under the appropriate ro Overall – 14 to 20 years’ experience in Test Management Activities with minimum 5+ years of experience of working on Test/Defect Management. • Should manage Test Management, Defect Triage & Production Validation Testing Management services for a broad range of Projects and Program and cross-functional teams • Experience in Telecom Industry is required • Experience in Managing testing of CRM, Web Application, Billing & Order Management • Responsible for utilizing key performance indicators such as Mean Time to Resolution, defect RCAs, and environment downtime to monitor trends and identify improvement opportunities. • Should have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging defects (both Test and Production Environment) • Should be familiar with database query language such as SQL, so that they can query and validate the data for analysis • Should have a good understanding of API testing a

　　Weekly Hours:

　　40

　　Time Type:

　　Regular

　　Location:

　　Hyderabad, Andhra Pradesh, India

　　It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

　　AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

　　We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status