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Principal Product Manager, Partner Experience Development, Amazon Global Communities
Principal Product Manager, Partner Experience Development, Amazon Global Communities-March 2024
Nashville
Mar 28, 2026
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About Principal Product Manager, Partner Experience Development, Amazon Global Communities

  Description

  Amazon Global Communities (AGC) is seeking an experienced principal product manager to own our business development and partner experience. You will create requirements and playbooks that ensure the products and services we launch are mutually beneficial for Amazon and our transportation partners and each is set up for success from Day 1. In addition, you will define mechanisms that ensure we share learnings across our current products and services to continually improve the transportation partner experience. This includes standardizing best practices through all phases of our flywheel: access, engagement, and partnership. Come join a rapidly growing, entrepreneurial, and highly visible organization as we invent new community building and communications practices from the ground up.

  At AGC, our mission is simple: drive engagement, advocacy, and business success among the critical functions in Amazon’s supply chain and Last Mile logistics networks. We do this by building products and services that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility, speed and reliability for our customers. We measure our success through the positive impact we deliver for transportation partner’s businesses, but also in the relationships we enable them to build with each other and Amazon.

  As the single-threaded leader for AGC’s business development and partner experience, you will lead multi-VP org level alignment on when, how, and why we expand our products and services to support a wider set of transportation partners and new locales. While our team currently supports over 3,000 small businesses throughout Amazon’s logistics network in 5 locales today, we are continually looking for the next best opportunity. Making the right decisions about the portfolio of products and services we build is nuanced but will determine the long-term success of AGC as a whole. You will need to take a holistic view across our functions (events, content, community technology, comms) to prescribe a tailored solution for each potential new customer while holding a high bar for scalability and speed to market. Once products and services are launched, you will be responsible for making sure cross functional teams aren’t working in silos by building tools and mechanisms to share best practices.

  If you’re looking to drive real impact for small business and build new strategies, processes and products from the ground up, we’re your perfect match. Come help us learn, invent, and grow!

  Key job responsibilities

  • Own ongoing business development strategy for the entirety of AGC.

  • Work across cross-functional teams (internal stakeholders, UX, tech, analytics, content production, and events) to continually define the mental model of when, how, and why new AGC communities are built.

  • Define and maintain a cross-community roadmap that shares learnings across all AGC communities.

  • Provide effective written and verbal updates to senior leadership.

  We are open to hiring candidates to work out of one of the following locations:

  Nashville, TN, USA | Seattle, WA, USA

  Basic Qualifications

  10+ years of product or program management, product marketing, business development or technology experience

  10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience

  Bachelor's degree

  Experience owning/driving roadmap strategy and definition

  Experience with end to end product delivery

  Preferred Qualifications

  Experience owning technology products

  MBA

  Familiarity with working across Amazon Transportation stakeholders

  Experience working in logistics or station operations (or in a supporting role)

  Communication skills and ability to work effectively on projects with technical and non-technical stakeholders.

  Experience coordinating complex business development cycles

  Ability to work autonomously in an often ambiguous environment, with attention to detail and organizational skills

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,500/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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