Overview

　　Join Intuit’s Customer Success Digital Organization as a Principal Product Manager. In this role you will be part of our Grow & Retention team, leveraging Digital Channels and Capabilities, elevating the right solution to our customers when and where is needed the most, driving value and enabling their financial success.

　　Get ready to grow – you’ll be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing people make every day a learning experience. We like to have fun and celebrate our accomplishments.

　　What you'll bring

　　7+ years designing and delivering world-class software products in a product management role

　　Deep customer empathy and curiosity

　　Strong partnership and influence skill - driving prioritization and feature requirements to capabilities teams

　　Experience partnering with teams to define, build, and deliver bold innovation through experiences that are critical to user growth, engagement, and retention

　　Strong verbal and written communication skills

　　Passion for solving problems (large and small). You bring a customer centric mindset.

　　Strong analytical skills paired with a data-informed mindset and the ability to transform data into actionable insights

　　Self-aware with a strong desire to learn and continuously improve

　　Capable of decomposing a big vision into bite-size milestones

　　AI & ML experience in product offerings/experiences a plus

　　Bachelor’s degree required. Focus in human centered design or related discipline preferred; MBA or MS a Equivalent professional experience will be considered

　　How you will lead

　　Develop product roadmap and requirements to deliver a seamless E2E digital experiences for Quickbooks customers

　　Work with the platform teams to align roadmaps, priorities and drive E2E experiences that deliver value to our customers.

　　Collaborate with a team of top customer success leaders, product managers, analysts, engineers, designers, marketers and operations

　　Own and drive KPIs/success metrics

　　Develop a bold and innovative vision for the future, broken down into MVP experiences to quickly learn and iterate based on data and customer feedback

　　Present regularly to the core/leadership teams on project strategy and deliverables

　　EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.