Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Credit cards play an important role in daily life as consumers look to build a brighter financial future. Our Product Strategy team sits within Enterprise Marketing and helps ensure our credit card products meet consumer needs while driving long-term growth for the organization.
In this role you will be responsible for understanding and monitoring the current credit card landscape, consumer needs, business performance, and identifying opportunities to enhance products and increase market and wallet share. This work requires a leader who excels in cross functional collaboration, bringing teams together to develop data-drive strategies based on consumer insights, market and competitive trends, and business impact. This person will also support Rewards & Product Strategy leadership on strategic planning and organizational administrative initiatives across the team.
Responsibilities:
Analyzes industry and consumer trends, identifies consumer insight opportunities, and makes recommendations that will inform product roadmap.Leads and influences a large cross-functional business team to deliver an integrated end-to-end experience across all channels.Communicates with senior management and cross-functional management teams on progress of key initiatives and KPIs.Develops, prioritizes, and oversees the execution of products and features in alignment with key priorities of Products and Innovation team. Defines and implements against project plan to ensure project delivery.Leads effort to manage compliance controls and risks, prevent errors and address issues.Develops product scorecard and manage KPIs for performance against annual goals.Supports leadership in chief of staff capacities
Minimum Qualifications
At a minimum, here's what we need from you:
Bachelor's Degree in Business, or related field6+ years of experience in Customer Service, Product Management, Process Management, Digital, Vendor Management, or related fieldIn lieu of a degree, 8+ years of experience in Customer Service, Product Management, Process Management, Digital, Vendor Management, or related field
Preferred Qualifications
If we had our say, we'd also look for:
Master's Degree in Business, or related fieldExperience in Management, Sales, Marketing, Business Development, Analytics or related field
Application Deadline:
The application window for this position is anticipated to close on Dec-18-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)