Date Posted:

　　2024-01-11

　　Country:

　　United States of America

　　Location:

　　PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

　　Position Role Type:

　　Hybrid

　　Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

　　Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

　　Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire, and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect, and integrity, are a part of our DNA.

　　At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

　　Job Summary:

　　The PW1100G-JM Externals Customer Technical Service Engineer represents the voice of the customer as an active participant on the Integrated Product Team, provides technical leadership in support of operational readiness and system safety, and collaborates with field service representatives, airline customers and Engineering.

　　Key Responsibilities:

　　Provide accurate, timely, and complete technical guidance/recommendations to airlines and shops regarding on-wing and off-wing operational troubleshooting, problem resolution, service bulletin activities, and engine manual interpretation.

　　Leverage field experience/data to identify and drive resolution of in-service issues affecting operational reliability, maintainability, and maintenance cost.

　　Support the development and implementation of field management plans that ensure safe, reliable, and cost-effective engine operations.

　　Present technical issues and solutions to internal management/stakeholders and external customers in various communication meetings/conferences.

　　Initiate & coordinate approval of Engineering Authorizations for engine/module/piece part inspections and limits for incorporation in engine manuals and service bulletins.

　　Provide leadership and drive root cause and corrective action of engine investigations.

　　Review new or changed designs for impact on airline operations/maintenance.

　　Basic Requirements:

　　Bachelor’s Degree in Engineering.

　　8+ years of Engineering experience, or 5+ years with an advanced degree.

　　U.S. citizenship or U.S. Person or eligible to obtain necessary export authorizations required.

　　Preferred Requirements:

　　Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience.

　　May have broad knowledge of project management. Requires substantial knowledge of RTX projects, programs or

　　systems in order to provide enhancements within job area. Typically requires: A University Degree or equivalent experience and minimum 8 years

　　prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

　　Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a

　　minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

　　What is my role type?

　　In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

　　Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

　　This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.

　　The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

　　Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

　　Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

　　This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

　　RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

　　RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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　　Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

　　Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.