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Principal Associate, Regional Security Operations
Principal Associate, Regional Security Operations-March 2024
Plano
Mar 28, 2026
ABOUT CAPITAL ONE
We’re working on some bold, transformative things—like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences, and educ
10,000+ employees
Consumer Goods & Services, Financial Services
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About Principal Associate, Regional Security Operations

  Plano Town Center (31064), United States of America, Plano, Texas

  Principal Associate, Regional Security Operations

  Capital One is seeking an experienced Security Principal Associate, Global Workplace Services. The Security Principal Associate serves as the primary point of contact between Global Workplace Services and Capital One's lines of business (LOBs) providing strategic consultation and solutions that mitigate physical and safety risks on local, regional and enterprise levels. The Security Principal Associate will perform vulnerability assessments that ensure Capital One retail locations are compliant with corporate standards, industry requirements and regulations governing the physical security and ensuring the safety and security of associates, contractors and customers. The Security Principal Associate will partner with both internal and external stakeholders, creating robust relationships to deliver best in class safety and physical security controls. The Security Principal Associate will create proactive plans to engage and establish senior management support for safety and security initiatives that support the business model and maintain business continuity. The Security Principal Associate is responsible for planning, organizing and executing assurance reviews of existing and emerging programs on a regional and enterprise basis. The Security Principal Associate will design, develop and execute tests and programs to assess compliance with security-related policies, procedures and regulations. The Security Principal Associate will attend meetings at all levels and clearly communicate thoughts and ideas in an organized manner. The Security Principal Associate will be responsible for deployment and oversight of contracted guard resources within the assigned Area of Responsibility.

  Responsibilities:

  Provide security consulting for incidents involving Global Workplace Services customers in a regional area of responsibility

  Perform vulnerability/risk assessments that ensure locations are compliant with corporate standards, requirements and regulations

  Forge relationships with internal colleagues and external partners on all safety and security-related programs

  Effectively communicate and influence associates and contractors across the organization to implement and support safety and security programs

  Responsible for planning, organizing and executing quality assurance programs to ensure the safety of Capital One associates, contractors, customers and assets

  Review and analyze data to assess and determine security and safety trends while developing and deploying risk mitigation strategies

  Manage escalated and crisis situations with calm resolve and well managed counsel

  Build and maintain partnerships with law enforcement, subject matter experts and relevant industry professionals

  You Should have:

  Demonstrated experience being a team player who is equally comfortable leading diverse cross-functional teams and collaborating with other teams to meet common goals

  Experience managing proprietary and contract staff across diverse regional environments

  Experience with a Fortune 500 company’s safety and security programs with regional responsibilities or significant experience in a large security consulting role with regional responsibilities or similar experience in the law enforcement or the military

  Experience adapting, designing and implementing security controls in adherence with established requirements

  Experience partnering with internal and external clients to further organizational safety and security objectives

  Experience with enterprise- wide integrated security systems, CCTV and incident reporting systems

  Proven ability to timely execute on deliverables, provide superior customer service and have impeccable integrity and professionalism

  Experience developing, managing and influencing relationships with local, state, federal law enforcement, emergency management officials and organizations

  Exceptional written and verbal communication skills coupled with strong presentation skills

  Basic Qualifications:

  Bachelor’s Degree or military experience

  At least 4 years of experience in multi-site retail security, loss prevention, physical security, or law enforcement

  At least 2 years of experience managing a regional or enterprise contract security staff

  At least 4 years of experience in Relationship Management or Security Consulting

  Preferred Qualifications:

  Certified Protection Professional (CPP) or Physical Security Professional (PSP)

  4+ years of experience in Program Management

  7+ years of experience managing a multi-site retail security or loss prevention, physical security, or threat-management team

  At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

  Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

  This role is expected to accept applications for a minimum of 5 business days.

  No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

  For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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