Principal Aruba Network Engineer

　　Job Category: Information Technology

　　Location: Netherlands - Amsterdam | Poland - Krakow | US - Massachusetts - Waltham

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　　Meet Our Team:

　　Our Network Engineering team is a global group that provides first-class support of our dispersed network infrastructure. We work in a fast-paced, high-energy environment to support all aspects of our corporate network including route, switch, firewall management, load balancing, and DNS.

　　Picture Yourself at Pega:

　　In this role, you will be responsible for the operational success of Pega’s network infrastructure. Implementing and maintaining best practice solution to provide service and reliability while maintaining a strong focus on network security. You will work alongside Senior and Principal level engineers, diving into obstacles and helping to create solutions.

　　What You'll Do at Pega:

　　Network Operations

　　Operations Management and Service Delivery – monitor and measures systems in scope, fulfill end user requests, adhere to SLOs, perform triage and root cause analysis

　　Administration and support of the network environment including routing, switching, firewalls, and wireless

　　Perform upgrades and hardware replacements

　　Document processes and diagrams to support the environment

　　Network Projects and Architecture

　　You will act as a subject matter expert and escalation point for Aruba Clearpass and Wireless.

　　You will be responsible for the operation, management, and standardization of our network infrastructure.

　　You will perform triage, root cause analysis and incident response.

　　You will assist in leveraging automation tools to streamline and optimize day-to-day tasks.

　　You will work closely with our Information Security partners to secure and maintain our network integrity.

　　You will design and implement solutions to meet the needs of our employees.

　　Operational Service Delivery

　　Continuously deliver a high level of service availability which meets or exceeds service level objectives for responsible areas.

　　Provide operational support and problem resolution management.

　　Implement operational best practices to ensure the ongoing health and reliability of the environments (capacity planning, patch management, etc.)

　　Perform complex problem resolution – diagnose the problem directly and/or facilitate problem solving across technical teams

　　Who You Are:

　　An engineer possessing excellent technical written and verbal communication skills.

　　A problem solver who can dive into technical issues and obstacles and identify technical solutions.

　　A detail-oriented professional with the focus of a global scale picture

　　A multitasker, who can balance multiple requests and priorities

　　What You've Accomplished:

　　7+ years of experience with Networking and other relevant disciplines in a similar sized company

　　Experienced Engineer with strong technical knowledge of Aruba Wireless, Aruba Clearpass, and Aruba Airwave, and Cisco Route/Switch

　　Aruba Certified Mobility Expert (ACMX) and/or Aruba Certified Expert – Network Security (ACX)

　　Bachelor’s degree in computer science or a related discipline and/or equivalent industry experience

　　Pega Offers You:

　　Gartner Analyst acclaimed technology leadership across our categories of products

　　Continuous learning and development opportunities

　　An innovative, inclusive, agile, flexible, and fun work environment

　　Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

　　#LI-JS1

　　Job ID: 20104

　　Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..

　　We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

　　As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

　　Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,.