UPMC is looking for a President of UPMC Chautauqua. The incumbent will be responsible for determining the strategic direction of UPMC Chautauqua. This individual in conjunction with the local executive team, sets policy and monitors status of the institution focusing on operations, finances, human resources, and strategic relationships with the Board, Medical Staff, community, and other stakeholders. This individual will participate in local and regional efforts to exchange information and services and to develop cooperative relationships with other organizations, including healthcare providers, both within and outside UPMC. The incumbent will designate an appropriate member of the executive staff to act on his/her behalf when he/she is absent or otherwise unable to fulfill duties and responsibilities.
The President of UPMC Chautauqua will be responsible for:
Community and Industry Relations/Social Responsibility
Represent the organization in regional, state and local associations and planning agencies; develop cooperative relationships with other hospitals and health agencies for the exchange of information and services.
Develop cooperative relationships with community agencies to increase acceptance and understanding of the organization's programs and services; enhance the organization's public image; and foster the organization's social responsibility and goodwill.
Compliance/Industry Issues/Advocacy
Assure all operations of the organization, including applicable physician practices, function efficiently and effectively in compliance with all applicable policies, procedures, and legal/regulatory standards; maintain updated credentials, including licensure, for the organization.
Customer/Patient Satisfaction
Develop, execute, and sustain an approach that fosters strong patient/customer satisfaction and responsiveness to their needs with fiscal accountability.
Fiscal Management
Demonstrate fiscal accountability by establishing a comprehensive budgeting process, sound financial practices, and achievable strategies for revenue enhancement; champion ethics, integrity, and legal/regulatory compliance when executing fiduciary responsibilities.
Medical/Board Affairs:
Serve as a liaison, counselor, and advisor to the medical staff and Board of Directors; establish and sustain effective communications with the Board, its committees, and the medical staff; demonstrate strong, effective leadership when addressing organizational, administrative, and relational challenges that may arise with these stakeholders.
Participate with the Board of Directors in charting the organization's strategic direction in response to the changing needs of the industry, region, and stakeholders, including patients and community members.
Coordinate efforts of medical staff and related administrative staff in the recruitment and retention of medical personnel.
Operations/Resource Management
Ensure the provision of affordable health care services by overseeing the acquisition, utilization and organization of available resources (human, financial and physical) and the development of quality, safe, cost-effective techniques and practices.
Provide clear lines of responsibility and accountability both for leaders and staff within and between departments; maintain open, transparent communications with all staff; champion dignity and respect in all interactions; resolve conflict in a fair and consistent manner; fully engage staff in the organization's mission, vision, and values.
Organizational Mission/Vision/Values
Act in a manner that role models and supports the organization's mission, vision, and core values. Manage and mentor others accordingly to meet or exceed these core values.
Personal Development
Complete applicable, required training-and-development courses. Maintain professional affiliations and relationships; knowledge of important legal, regulatory, and industry trends; and understanding of critical processes and procedures within the organization.
Strategic Management
Recommend and update short- and long-term strategic plans that support the organization's philosophy, mission, vision, values, and objectives; integrate, align, and balance both local and system-wide needs, expectations, and initiatives through collaboration with a variety of leaders, including the Executive Vice President, UPMC and President, Hospital and Community Services Division; leaders from other hospitals and business units; etc.
Demonstrates an active commitment to a culture of safety through activities such as actively encouraging participation in measurement surveys and developing action plans to continuously improve the culture.
*Performs in accordance with system-wide competencies/behaviors.
*Performs other duties as assigned.
Master’s degree in business, health administration, or related area.
10 years of related experience, preferably in healthcare, with at least 5 years in senior leadership.
Certified by the American College for Health Care Executives with reference for fellowship preferred.