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Practice Experience Manager
Practice Experience Manager-June 2024
Flexible / Remote
Jun 17, 2025
ABOUT ALCON
Alcon pushes the boundaries of innovation in ophthalmology by investing as much effort in the future of vision as it does treating today’s conditions. In addition to pioneering solutions in the catara
10,000+ employees
Healthcare
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About Practice Experience Manager

  At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

  We foster an inclusive culture and are looking for diverse, talented people to join Alcon. Alcon is seeking a Practice Experience Manager to work in concert with Alcon Account Managers within an assigned area by partnering consultatively with Eye Care Practitioners (ECPs) to achieve our mutually aligned and developed goals for growth, patient engagement and outcomes. Focus areas for this role includes practice training and skills' development, patient journey development to achieve growth objectives in the areas of our advanced products and solutions as well as driving a novel digital business innovation. Join Alcon's mission to provide top-tier, innovative products, and solutions to enhance sight, enhance lives, and grow your career.

   In this role, a typical day will include: Work with Alcon Account Managers and District Managers to identify highest potential customers to grow the business within the Vision Care product portfolio.In accord with their Alcon counterparts and their target accounts, build and execute account level business plans for mutual success with doctor, patient and Alcon that meet and exceed co-developed SMART objectives.Strategically manage prioritization of time and resource allocation to maximize targeting impact and ROI for new technology launches across all territories.Plan and execute pre-booked calls to be executed 4 days/week.Grow sales by shifting provider behaviors and driving ECP/practice change initiatives.Promote, install, and embed new digital health solutions with identified practices.Execute marketing activities and promotions in order to maximize sales growth.Develop a highly structured District plan and strategy to increase overall market penetration by working with most impactful practices using specific solutions developed to grow sales through behavioral change, while demonstrating effective ability to hold others accountable for team results without direct authority.Participate in and network with customers at conventions, educational events, etc. as required.Schedule and execute in-office and out of office trainings and meetings.Participate in District/Regional/National meetings.Manage and prioritize time in order to most effectively achieve business results. Key Requirements/Minimum Qualifications Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)The ability to fluently read, write, understand, and communicate in English.2 years of Relevant Experience Work hours: Salaried-Exempt Travel Requirements: up to 60% within District Relocation assistance: No Sponsorship available: No Preferred Experience and Qualifications: Sales related consultative selling experience in medical device sales, medical sales, or business to business sales.Strong technical product knowledge and strong digital technology knowledge preferred. How you can thrive at Alcon: See your career like never before with focused growth and development opportunities. Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more! Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.

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