Posting Details

　　Position Information

　　Position Title Event and Meeting Services Coordinator

　　Work Location Springfield Campus

　　Department Event and Meeting Services

　　HR Home Department 087001 PSU-EVENT AND MEETING SERVICES

　　Pay Grade 12

　　Proposed Salary $15 - $16/hr

　　Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

　　Appointment Type Full Time Regular

　　Exempt/Non-Exempt Non-Exempt

　　General Function

　　The Event and Meeting Services Coordinator, Plaster Student Union performs complex clerical work, complying with specific instructions. The Event and Meeting Services Coordinator, Plaster Student Union receives and processes facility and facility equipment requests, discusses event requirements with clients, uses specialized software to reserve space and equipment, and communicates event detail information to various PSU and campus departments.

　　Description of Primary Duties

　　1.Provides customer service by receiving requests for use of the facilities, obtaining additional information from clients as needed, assisting clients to find alternative space, dates, or types of facilities when the client’s initial request is not available, coordinating with other university departments and contractors, especially catering and PSU operations staff, to provide information and services to clients, and processing requests using specialized software to enter events and event details and to provide reports as needed. This position may also be required to maintain the financial records and accounts within the department to include billing of products and services.

　　2.Provides event planning information to clients by explaining PSU and University policies and procedures clearly and offering information about additional resources available for event planners.

　　Updates the reservation software regularly with current parameter information such as building hours, holidays, capacity changes, new facilities, new client date, etc.

　　Provides guidance and oversight to general office front desk operations and student office workers and provides guidance to house and AV/Tech Crews and Custodial Crews regarding client set-up and equipment needs.

　　Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

　　Contributes to the overall successful operations of the Student Union by completing special projects and performing all duties as assigned by the Assistant Director, Plaster Student Union-Event and Meeting Services.

　　Minimum Acceptable Qualifications

　　Education: A high school diploma or the equivalent is required.

　　Experience: Three years of general office experience or an equivalent combination of education and experience is required.

　　Skills: Computer proficiency and an understanding of public relations and customer service practices and principles are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

　　#LI-CP1

　　Additional Qualifications

　　Link to Job Description http://www.missouristate.edu/human/jobdescriptions/21637.htm

　　Open Date 12/18/2023

　　Close Date (If Close Date is blank then the posting is considered open until filled)

　　Special Instructions to Applicants

　　The first date of consideration is January 5, 2024 and review of applications will continue until the positions is filled. This job primarily works Monday through Friday. Some nights and weekends may be required.

　　EO/AA and Diversity Statement

　　Non Discrimination Statement

　　Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

　　This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

　　The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, [email protected], 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)

　　Background Check Statement

　　Employment will require a criminal background check at University expense.

　　Posting Detail

　　Posting Number 20230313FTS

　　Quicklink for Posting https://jobs.missouristate.edu/postings/72537

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　How did you hear about this vacancy? Indeed

　　Linkedin

　　Missouri State University Website

　　Google

　　Employee Referral

　　HigherEdJobs.com

　　Personal Contacts / Networking

　　Print Publications

　　Diversity website posting

　　Job Board (CareerBuilder.com, Monster, etc.)

　　Other

　　Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you. (Open Ended Question)

　　Do you have a High School Diploma or Equivalent? Yes

　　No

　　Are you a current full-time regular Missouri State University employee? Yes, I am a current full-time faculty/staff University employee.

　　No, I am not currently employed by the University.

　　No, I am a current per course faculty member.

　　No, I am a current part-time staff University employee.

　　No, I am a current University graduate assistant or teaching assistant.

　　No, I am a current student University employee.

　　How many years of experience do you have in marketing, development activities, event planning, and/or sales? None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　5 to 10 years

　　More than 10 years

　　Applicant Documents

　　Required Documents

　　Resume

　　Cover Letter

　　Optional Documents

　　Unofficial Transcripts - 1

　　Letter of Recommendation-1 (Non-confidential)

　　Letter of Recommendation-2 (Non-confidential)

　　Letter of Recommendation-3 (Non-confidential)

　　Other Documents -1

　　Certificate/License-1

　　Unofficial Transcripts -2