This is a hybrid opportunity, located in the GTA.
Position Portfolio Client Partner - TMT (Technology, Media & Telecom) in Toronto
The Randstad Digital (RD) Portfolio Client Partner will be responsible for leading a high-performing sales team that supports a large portfolio of accounts within a specific industry vertical. You will be accountable for all activities spanning the sales cycle within your portfolio: pipeline development, lead qualification, client meetings, proposal development, negotiations, and closing. The right candidate understands obstacles to successful digital transformation and is able to advise clients on how to mitigate risk via purpose-built innovative solutions. Reporting directly to the Executive Client Partner, you will collaborate and create opportunities (both organic and inorganic) that add value through synergizing the different platform businesses.
What you get to do:
Customer Strategy:
Leverage fact-based insights and other resources to influence Randstad Digital strategy the industry vertical supported
Take ownership of the customer and the customer interface with the Randstad Digital service offerings to meet strategic commercial objectives
Build and manage relationships with key customers and partners, identify and develop partnering opportunities to enhance market reach, and analyze market trends and customer behavior to identify new business opportunities.
Selling:
Drive overall account planning, Top-to-Top process, and serve as "voice of Randstad Digital" to clients/senior leadership
Ensure a robust after-sales process to deliver strong customer engagement
Play a key role in commercially integrating new clients & partners
GTM Optimization:
Monitor market trends and provide regular competitor analysis
Leverage Randstad Digital platform channel strategy that enhances the value proposition of customers, while continuously assessing risk mitigation (direct and perceived)
Responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
Drive Execution & Incremental Opportunities:
Positioning Randstad Digital as a Strategic IT partner and identifying new avenues to partner, implement and deliver within the account
Leverage market intelligence to support strategic business decisions on feature development of existing and new data analytics solutions
Develop partnerships with key stakeholders aimed at accelerating the company’s growth
What you need to bring:
Bachelor's degree in business administration or similar degree preferred
Post Graduate Degree Preferred
Experience managing a client portfolio P&L of $5-10 Million dollars including reporting and metric assessment for the account
6 or more years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
A strong track record of managing different portfolios-ranging from sales, new sales, programs and existing business
Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences
Able to make knowledgeable conversations with clients in Digital Area/trends in the industry
Strategic thinking and the confidence and ability to plan ahead and stay the course
Able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes of the Telecom, Media, & Technology sectors, including awareness of industry trends, challenges, opportunities and disruptors
Excellent problem solving, communication, and client management skills are essential
Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.