Job Family: Product Management, Portfolio & Innovation

　　Req ID: 402610

　　Provides Pre- and/or After-Sales support for customers / Partner & sales teams for technical issues (product, application, configuration). Performs technical and operational support, remotely or on-site, to integrate products into customers' technical infrastructure or their products.

　　What part will you play?

　　In-depth technical expertise in Fire Safety Products (Fire Alarm, Danger Management System, Public Announcement and Voice Alarm, Extinguishing, etc.) and Security Products (Access Control, VMS, Integration Software, etc.) is essential.

　　Additional technical knowledge of Building Automation Products and Systems (BMS, KNX, etc.) is a plus.

　　Assist customers and Sales with technical product selection, system configuration, technical specification, application questions and other pre-sales technical support

　　Performs site surveys to develop base design or installation plans.

　　Completes technical analyses and supports proposal process at any stage as part of the sales team.

　　Analyzes customers' technical setup to better judge on pre- and/or after-sales support requirements.

　　Acts as standardized interface to customer with escalation paths within RC and escalation paths towards HQ

　　Perform internal or external product trainings.

　　support if requested by the sales organization / customer

　　What you need to make real what matters.

　　Minimum 3-8 years of work experience in similar areas

　　Bachelor’s degree in Electrical/Electronics/Mechanical Engineering

　　Proficiency in MS Office Applications

　　Advanced level of English

　　#LI-HYBRID

　　What we offer

　　Speak up Culture

　　Respectful Workplace

　　Being part of a global work environment

　　Attractive remuneration package

　　Excellent recognition tools providing spot awards

　　Learning & Development opportunities for both personal and professional growth

　　Leave days for parents and a variety of flexible working models that allow time off for yourself and your family

　　Creche allowance for mothers

　　Share matching programs to become a shareholder of Siemens AG

　　Remote working and remote living flexibility only for relevant positions

　　Find more benefitshere (https://new.siemens.com/tr/tr/sirket/is-kariyer/siemenste-yasam.html)

　　Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.

　　“At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds” (https://www.siemens.com/careers/digitalminds%E2%80%9D)

　　As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

　　Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.

　　We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.

　　Please find more information from our web site:

　　https://new.siemens.com/tr/tr.html

　　Contact

　　If you need more information please don't hesitate to contact us.

　　+90 216 459 20 00

　　https://new.siemens.com/tr/tr/genel/iletisim.html

　　[email protected]

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