Pipeline - Customer Services & Call Center

　　We are hiring for a Customer Service and Admin Assistant representative to manage customer queries and complaints.

　　Interacts with customers via telephone or email to provide support and information on truck deliveries.

　　Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to other appropriate staff.

　　Ensures that appropriate actions are taken to resolve customers' problems and concerns.

　　Maintains and records of customer interactions with details of inquiries, complaints, or comments.

　　Performs other related duties as assigned

　　Required Skills:

　　Excellent communication skills including active listening.

　　Service-oriented and able to resolve customer grievances.

　　Proficient computer skills with the ability to learn new software.

　　Preferred Bilingual English and Spanish.

　　Physical Requirements:

　　Prolonged periods sitting at a desk and working on a computer.

　　Must be able to lift up to 15 pounds at times.

　　Pay Details: $14.00 to $17.00 per hour

　　Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

　　Equal Opportunity Employer/Veterans/Disabled

　　To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

　　The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

　　Pay Details: $14.00 to $17.00 per hour

　　Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

　　Equal Opportunity Employer/Veterans/Disabled

　　To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

　　The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.