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Pharmacy Technician, Senior (Hillman Outpatient Pharmacy)
Pharmacy Technician, Senior (Hillman Outpatient Pharmacy)-April 2024
Pittsburgh
Apr 1, 2026
About Pharmacy Technician, Senior (Hillman Outpatient Pharmacy)

  UPMC Hillman Cancer Center (Shadyside) is looking for a Pharmacy Technician, Senior to join their dedicated team in the outpatient Pharmacy.

  This position provides pharmaceutical care to patients by showing proficiency in essential technician functions such as nonsterile medication preparation, packaging and labeling of medications, medication filling, and medication distribution. These services are provided in compliance with the PA Department of Health, The Joint Commission, and State Board of Pharmacy regulations.

  Qualified candidates are eligible for a $5,000 sign on bonus!

  This role will work daylight shifts, ranging from 8 am to 6 pm weekdays. There is also one required Saturday shift, rotating every fourth Saturday.

  UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. If you thrive off a fast-paced environment, apply today!

  Responsibilities:

  Develop and maintain a clean, organized, and adequately stocked work environment.

  Ensure that all medications in all areas have been safely and securely stored according to all relevant regulatory agencies.

  Develop and maintain positive and productive service relationships during medication distribution process.

  Use computer skills to process and maintain all patient information and records.

  Finalize sales using cash register, follow proper cash handling policies and procedure.

  Possess a high level of knowledge regarding insurance prior authorization process including communication with patient and health care providers.

  Assist patients and health care providers with financial coordination using programs such as: copay assistance, pharmaceutical manufacturer assistance programs, foundation assistance and UPMC programs.

  Demonstrate very strong customer service skills with both hospital staff and patients.

  Monitor pharmacy activities including but not limited to turn around time, out of stock situations, and expired med returns.

  Assist in filling medication orders through correct labeling, counting, and stocking practices. Ensure timely and accurate filling of prescriptions, including for patients upon discharge. This may include transportation of the physical prescription and coordination of payment from the patient to the outpatient pharmacy.

  Maintain an understanding of best practices associated with inventory control processes, ordering, and receiving medication. Demonstrate a solid understanding related to laws, regulations, and policies and procedures related to procurement.

  Assist with the order entry of medications into the pharmacy information system.

  Consistently exhibit the following actions: submission of prescription information to correct insurance processor, troubleshoot and resolve rejected claims, reliably coordinate multiple benefit payers, including Medicare, obtaining all necessary paperwork for third parties.

  Able to lift 25 pounds as well as stand for long periods of time. Must also be physically able to deliver medications on foot throughout the hospital when required.

  QUALITY IMPROVEMENT: participation in an active role as a lead contributor/developer in department and collaborative quality improvement, assist in data collection, program implementation and reporting of results.,

  ADJUDICATION/BILLING: Consistently exhibit the following actions: submission of prescription information to correct insurance processor, troubleshoot and resolve rejected claims, reliably coordinate multiple benefit payers including Medicare obtaining all necessary paperwork including assignment of benefit forms.

  PRIOR AUTHORIZATION PROCESSING: possess a high level of knowledge regarding insurance prior authorization process including communication with patient and health care providers, understanding of documentation needed from medical records and pharmacy benefit management websites, ability to complete needed paperwork and assist in the follow-up with the approval process

  MEDICATION ACCESS AND ADHERENCE: assist patients and health care providers with financial coordination using programs such as: copay assistance, pharmaceutical manufacturer assistance programs, foundation assistance and UPMC program. Promote quality and patient health through enrollment and management of adherence programs such as refill coordination and medication synchronization

  DECENTRAL PARTICIPATION: Engage in decentralized technician activities including automation management, cassette exchange, and expiration return, and demonstrate customer service during all interactions with nurses to facilitate the drug distribution process. Monitor pharmacy activities including but not limited to turn around time, stockouts, missing doses, central drop, and AcuDose footprints

  MEDICATION RECONCILIATION: Interview patients and appropriate caregivers to obtain admission medication information and accurately enter it into the electronic chart for review by a pharmacist. Coordinate with health care professionals to facilitate any medication changes made throughout the hospital stay and ensure the filling of prescriptions for patients upon discharge. This may include transportation of the physical prescription and coordination of payment from the patient to the outpatient pharmacy.

  AUTOMATION: Possess a high level of knowledge and skill in working with pharmacy automation technologies, including RobotRx and packaging operations

  OR SERVICES: Understand and consistently assist with the daily operations within the operating room pharmacy, including drawing up syringes and filling kits, case trays, room boxes, etc., as well as appropriate inventory and ordering practices for OR satellites and areas

  INVENTORY PROCESSES: Maintain an understanding of best practices associated with inventory control processes, ordering, and receiving medication. Demonstrate a solid understanding related to laws, regulations, and policies and procedures related to procurement

  NON-STERILE PACKAGING: Able to package oral dosage forms including liquid formulations in the pharmacy packaging system

  CONTROLLED SUBSTANCE HANDLING: Assist with controlled substance ordering, receiving, and filling, and maintain appropriate inventory documentation in compliance with Federal, State, and Department Regulations

  CHEMOTHERAPEUTIC PREPARATION: Consistently has the ability to work in the Sterile Product area preparing cytotoxic and hazardous drugs (e.g. chemotherapy) with a high level of skill and expertise.

  STERILE COMPOUNDING: Compound IV medications using appropriate aseptic technique in an accurate, efficient, and timely manner. Utilizing the pharmacy information system, generate any necessary sterile product reports, labels, or makes time changes; discontinue IV solutions with a high level of skill and accuracy. Able to perform the calculations involved in nutritional solution preparation.

  ORDER ENTRY: Assist with the order entry of medications into the pharmacy information system including IV admixtures and TPN (Total Parenteral Nutrition), under the supervision of a pharmacist.

  Completion of high school diploma or equivalent or Completion of an accredited pharmacy technician program AND Three years of previous pharmacy technician experience

  Pharmacy Technician Certification required.

  Demonstrated competency in SIX (6) of the following FOURTEEN (14) skills: Licensure, Certifications, and Clearances: Pharmacy Technician Certification required

  Certified Pharmacy Technician (CPhT)

  UPMC is an Equal Opportunity Employer/Disability/Veteran

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