About the job

　　The Red Hat Human Resources (HR) Shared Services Center (SSC) team is looking for an HR Coordinator to join us in Pune, India. As part of our Service Processing team, you will be a core member of our Global HR Operations team, playing an integral part in supporting Red Hat associates by delivering People team (HR) programs. You will work with a global diverse HR team and contribute towards continuous improvement of our services. You’ll gain experience in HR programs and processes across the employee life cycle, including benefits, hiring and more, providing an excellent experience for our associates.

　　What you will do

　　Provide customer and administrative support to the human resources function in the areas of benefits, hiring and employment, absence management, primarily for the APAC and EMEA regions, but support global services as well

　　Process, file and maintain in our electronic file system various forms and documents related to human resources activities such as new-hire paperwork, changes to the terms of employment, benefits, terminations, etc.

　　Schedule interviews for candidates in Asia Pacific (APAC); support interview coordination in other regions when required

　　Serve as the main point of contact for onboarding; work with managers and recruiters to ensure a positive interview experience for all

　　Coordinate registrations, updates, and cancellations of benefits for associates

　　Manage day-to-day standard benefit queries from associates

　　Administer health checks and background checks

　　Input employee personal data into HR databases

　　Support the SSC team’s projects on a global basis by identifying and documenting existing team processes, researching, and reporting on industry best practices, and carrying out project tasks

　　Contribute to global People Operations projects as needed

　　What you will bring

　　2+ years of experience working in HR or in a shared-service environment with a focus on benefits, customer care, employment, hiring, time and absence, HR information system (HRIS), compensation, training, or compliance

　　Organized and detail-oriented with ability to manage multiple tasks in a fast-paced environment

　　Excellent interpersonal, teamwork, and communication skills with a customer focus

　　Experience with handling different types of issues and challenges; good problem-solving skills

　　Advanced verbal and written communication skills in English

　　Experience with ServiceNow or similar ticketing-based system is a plus

　　Experience in global or cross-regional support is a plus

　　Bachelor's degree is a plus

　　About Red Hat

　　Red Hat is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex.

　　Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

　　Diversity, Equity & Inclusion at Red Hat

　　Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

　　Equal Opportunity Policy (EEO)

　　Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

　　Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

　　Posting Location : Location IN-PUNE

　　Posting date 1 month ago (1/11/2024 7:02 AM)

　　Job ID 100918

　　Workday ID R-035940

　　Category Human Resources