Details

　　Open Date 01/10/2024

　　Requisition Number PRN14468N

　　Job Title UU Student - Admin/Clerical

　　Working Title Peer Assistant

　　Job Grade SJ

　　FLSA Code Nonexempt

　　Patient Sensitive Job Code? No

　　Type Non Benefited Staff / Student

　　Temporary? No

　　Standard Hours per Week 19.0

　　Full Time or Part Time? Part Time

　　Shift Day

　　Work Schedule Summary

　　Must be available to work up to 19 hours a week in between regular business hours, 8 am – 5 pm, Monday through Friday. Occasional work on evenings/weekends and over academic breaks may be required. Availability for one year is required (spring, summer, fall semesters).

　　Is this a work study job? No

　　VP Area Academic Affairs

　　Department 02074 - Intl Student and Scholar Srvcs

　　Location Campus

　　City Salt Lake City, UT

　　Type of Recruitment External Posting

　　Pay Rate Range $13.00 per hour

　　Close Date

　　Job Summary

　　International Student & Scholar Services ( ISSS ) is looking for a friendly, empathetic, and upbeat Peer Assistant to support the University of Utah international community. The primary responsibilities of the Peer Assistant are to be the face of the ISSS team, greeting and checking in international students as they enter the office for advising appointments and answering basic questions over email and telephone. The Peer Assistant will also provide general administrative and program support to our ISSS advising and program staff.

　　Our goal is to recruit a self-motivated student who has an interest in contributing to communication, marketing, and student outreach within the ISSS office. A successful applicant will be an independent worker who enjoys creative problem solving and a willingness to create and implement new outreach strategies.

　　Responsibilities

　　Front Desk duties: greet students and visitors to ISSS ; answer phones and emails and other duties as assignedReceive and greet students, staff, and faculty, responding promptly to visitor requests and directing their needs to the appropriate team member or resourceAnswer all inbound office calls and mail as well as manage ISSS email accounts. Address all callers/senders respectfully, identifying their needs, and directing their needs to the appropriate team member or resourceProvide support for visa-related immigration documents by maintaining databases, sending emails Assist with set-up and clean up during ISSS meetings, interviews, events, and luncheonsProcessing and data entry as neededPerform clerical and administrative duties as assigned by the ISSS TeamDevelop and execute a social media content calendar with the Orientation and Student Engagement Coordinator to plan to promote ISSS programs, events, and servicesUtilize the ISSS Instagram account at student events to create posts and stories about events and do live engagementMonitor social media channels, respond to inquiries, and foster online communityCollaborate with the marketing team to align social media efforts with broader department branding and communication strategiesIntegrate new ideas, programs, and strategies to help grow student outreach and communications strategiesParticipate in the marketing material creation process, handling marketing tasks under the guidance of full-time staffTake professional photos and videos to help promote the ISSS office and its eventsOther duties as assignedMinimum Qualifications

　　Preferences

　　Must be a current University of Utah studentWorking proficiency in the English languageFamiliarity with photography, videography, graphic design tools/programs, knowledge of social media analytics, and/or prior experience in social media managementCustomer Service Skills: identifying customer needs and suggesting solutions in a positive and friendly manner for Front Desk dutiesSpecial Instructions Summary

　　Additional Information

　　To inquire about this posting, email: [email protected] (%[email protected]) or call 801-581-2300.

　　The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

　　This position may require the successful completion of a criminal background check and/or drug screen.

　　The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

　　Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

　　The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

　　To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

　　Online reports may be submitted at [email protected]

　　For more information: https://www.utah.edu/nondiscrimination/

　　Online reports may be submitted at oeo.utah.edu

　　For more information: https://www.utah.edu/nondiscrimination/ https://safety.utah.edu/safetyreport

　　This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.